Sales Coordinator
- Assist the sales leader, Regional Sales Managers, DUP, and sales team with daily sales functions:
- Sales Reporting- compile and distribute all daily reports for sales, marketing and executive leadership.
- Excel report generation daily/weekly.
- Prepare Community Review presentations for underperforming communities as directed by sales management.
- Update contingency report daily to drive the House to Close/Guaranteed Buy Out process from the sales team.
- Manage duplicity book and send notices to division team when errors occur.
- Manage Doc-U-Sign for the sales contracts process and My KB Site for customers, to ensure all documents are up to date.
- Manage the Homebuyer Survey process to ensure all surveys are coming in and entered before the end of the month.
- Mystery shop program - order, track results, and assist RSMs in setting up training for the sales team on shops that are below standards.
- Payroll- prepare and reconcile semi-monthly commissions and draw payouts, commission reassignments, prepare bonus and check requests. Research and help resolve commission and draw discrepancies.
- Track any awards that are given for sales/contests results and add "gross-ups" for payroll reporting.
- Order and keep track of alarm permits and security for all sales offices and model homes.
- Sales meetings - schedule, order food and assist with the preparation of any materials needed for the meeting.
- Sales New Hires- schedule interviews, testing and prepare New Hire Training binders.
- Order Sales Department supplies.
- Make copies of forecasts and business plans for division and corporate.
- Assist in management of the lead generation system (C3) and help drive activity completion by sales representatives, daily.
- Reconcile and code expense reports and invoices for the Sales Department. Sets up vendors for payment reimbursement for the division. Collect and organize weekly bills/invoices and ship to NAPA for the division.
- Manage the sales staffing calendar, RTOs and order KB Wear for the sales team.
- Perform the following MLS duties under management's supervision:
- Input and submit listings to the MLS.
- Input property and community information including photos and video tours provided by the marketing department.
- Regularly update and maintain accurate property status on MLS.
- Minimum of a high school education
- Bachelor's degree preferred
- RE License required
- At least one year of direct sales or administrative experience.
- Exceptional organizational skills, including the ability to multi-task
- Strong people skills, including the ability to handle various personalities and develop professional relationships
- Ability to work well with others.
- Bias for action with the drive to complete projects and tasks to successful closure
- Self-managed and able to complete tasks on a timeline.
- Proven ability to be customer centric by seeking solutions from the customer's perspective
- Strong verbal & written communication
- Strong ability to work within a team-setting, inclusive of other's ideas, and a willingness to cooperate.
- Proficient in Microsoft applications, including Word, Excel, PowerPoint and Outlook
- The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
- Ability to stand or sit for extended periods
- Ability to move about work location
- Ability to drive/travel as needed
- Ability to walk up and down stairs
- Ability to observe details at close range and communicate information so others will understand
- The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
- The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
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