Logistics Coordinator (RGM)

Job Description

Job Description

Seeking a Logistics Coordinator in the Tempe Area!!

Job Description

As a Logistics Coordinator, you will serve as a Remote Gate Agent, supporting thousands of drivers nationwide through two-way audio/video communication. Your role involves verifying truck specifications and processes, coordinating logistics, and providing consistent updates regarding the arrival, loading, unloading, and departure at warehouses, facilities, and distribution centers. This position requires a high level of detail orientation, fast-paced adaptability, and technical proficiency.

Responsibilities

• Serve as a Remote Gate Agent, supporting driver operations through audio/video communication.
• Verify and identify necessary specifications on trucks and processes.
• Coordinate and communicate effectively with all parties involved in logistics operations.
• Provide daily updates regarding the arrival, loading, unloading, and departure at various facilities.
• Handle approximately 200 driver communications per day, ensuring clear and excellent communication.

Essential Skills

• Proficiency in Microsoft Office.
• Customer service oriented with excellent phone etiquette.
• Ability to follow standard operating procedures and solve problems effectively.
• Experience with Microsoft Excel and keyboard shortcuts.
• Ability to multi-task and work on multiple projects simultaneously.

Additional Skills & Qualifications

• 1+ year of high-volume customer support experience, preferably in a call center environment.
• Strong job tenure and ability to work in a fast-paced environment.
• Experience in retail customer service is considered.
• Technical savvy with logistics and intermodal knowledge.
• Experience in call center and inbound call handling.

Work Environment

This role requires on-site work five days a week. Training will occur Monday through Friday, 8:00 am to 4:30 pm for three weeks, with the first day from 9:00 am to 5:30 pm. Post-training, the schedule is Sunday to Tuesday, 9:00 am to 5:30 pm with Wednesday and Thursday off. Mandatory overtime is expected during peak seasons from October to January, which includes an additional workday and 10-hour workdays.

Job Type & Location

This is a Contract to Hire position based out of Gilbert, AZ.

Pay and Benefits

The pay range for this position is $21.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Gilbert,AZ.

Application Deadline

This position is anticipated to close on Nov 16, 2025.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.