Commercial Insurance Customer Service Rep

Job Description

Job Description

Bennett & Porter is a Scottsdale-based insurance and financial services firm founded in 2002 and recognized as one of Arizonas fastest-growing agencies. Our team is full of professionals who believe that education drives excellence. Our culture is built on trust, teamwork, and shared success. Industry recognition from Phoenix Business Journal, Ranking Arizona, and Claraphi reflects what our employees already know: this is a place where professionals are supported, valued, and given room to thrive.

We're seeking an experienced Commercial Insurance Service professional to support and grow our commercial book of business. This role blends high-level account service with light sales and marketing responsibilities, working closely with agents and underwriters to deliver exceptional results for clients. The position is fully remote after an initial in-office training period.

• Base salary of $50,000 to $70,000 based on experience
• Paid time off & paid holidays
• Profit sharing
• 100 percent employer-paid medical, dental, and vision insurance

If you are looking for a long-term role with a respected firm that prioritizes people and performance, apply today!

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Work from Home

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Evenings off

Weekends off

Holidays Off

Paid Holidays

Team Building Activities

Paid Sick Leave

• Service and manage existing commercial insurance accounts
• Support producers with daily account and client service needs
• Market new and renewal accounts to appropriate carriers
• Communicate directly with underwriters to negotiate terms and coverage
• Attend client meetings and account visits alongside agents when needed

• Must be able to type at least 50 WPM with accuracy
• An active Property & Casualty insurance license is required
• Three to five years of commercial insurance experience required
• Strong knowledge of commercial markets and coverage types
• Proficiency with AMS360 and ImageRight
• Strong communication, organization, and follow-through skills
• Team-oriented mindset with a service-first approach