IT AZGFD Special Services Division Technical Support Service Desk Level 2 Analyst
The Service Desk Level 2 Analyst provides technical support to both internal and external customers assisting with issues escalated from Level 1 support. This role involves systems administration asset management password/access requests PC refresh implementation and HQ communications/AV assistance.
Location:Phoenix Arizona United States
Responsibilities:
- Track changes and additions to the web help desk ticketing system.
- Assist with portal and queue calls for Level 2 support issues.
- Manage the shipping and disposal of end-of-life assets to the warehouse.
- Handle password and access requests for new hire email and initial setups.
- Track and implement PC refreshes.
- Provide HQ Communications/AV assistance in multiple conference rooms.
- Offer customer support to both internal and external customers.
Required Skills & Certifications:
- Knowledge of Google Microsoft and Adobe systems.
- Must be available for in-person interviews within 1 week of the posting close date.
- Must be able to start within 2 weeks of an offer being made.
Preferred Skills & Certifications:
- Associates Degree
- Experienced Non-manager
Special Considerations:
- Must specify the current location on the resume.
Scheduling:
- Not specified.
Recommended Jobs
Marketing & Content Lead
Description Summary We’re looking for a digitally savvy, strategic Marketing & Content Lead to help elevate Arizona Pain’s brand across all digital channels. In this hands-on role, you’ll manag…
Guest Service Ambassador - Waste Management Phoenix Open 2026
Guest Services Ambassador Phoenix, Arizona Part-time About the Job: Seeking AMBASSADORS for the WM Phoenix Open 2026! FEBRUARY 2 – 8, 2026 Do you LOVE GOLF? Want to be a part of the ac…
Travel Cardiac Cath Lab Tech - Chandler, Arizona
Job Description Job Description Associate or Bachelor's degree in Radiologic Technology, Certification in Radiologic Technology (ARRT), and 1+ year of Cath Lab experience. Applicants who do not m…
Diet Clerk
**Job Summary and Responsibilities** We're looking for a dedicated Diet Clerk to join our dynamic Nutrition Services team. This isn't just about processing orders; it's about being the vital link betw…
Barista Lead - ASU-Specialty Coffee
Job Description The Barista Lead crafts a memorable experience for our customers by providing timely service, quality beverages and products, and maintaining a clean and comfortable location envir…
Metallurgist II
Metallurgist II Requisition ID: 141617 Location: Green Valley, AZ, US, 85622 Category: Scientific Services Share this Job Why You Should Apply For This Job: _At Freeport-McMoRan, we are committed to p…
Director of Marketing Data Governance
ADP is seeking a **Director of Marketing Data Governance** to join our Marketing Measurement and Insights team. In this role, you will lead the development and maintenance of a robust data governance …
Pipe Fitter
OVERVIEW Archer Western Construction LLC is currently seeking a Pipefitter for the Tucson TARP in Tucson Arizona . The Pipefitter will assemble install and replace pipe systems and rel…
Research Assistant - Urology (Limited Tenure)
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we ar…