Back to Jobs

Outreach Care Specialist, Carebridge 100% Virtual

Elevance Health
Chandler, AZ
Shift: Days, 9a-6p CST or AZT

Location : Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Outreach Care Specialist is responsible for ensuring that appropriate member treatment plans are followed on less complex cases and for proactively identifying ways to improve the health of our members and meet quality goals.

How You Will Make An Impact

Primary duties may include but are not limited to:

  • Coordinates follow-up care plan needs for members by scheduling appointments or enrolling members in programs.
  • Assesses member compliance with medical treatment plans via telephone or through on-site visits. Identifies barriers to plan compliance and coordinates resolutions. Identifies opportunities that impact quality goals and recommends process improvements.
  • Recommends treatment plan modifications and determines need for additional services, in conjunction with case management and provider.
  • Coordinates identification of and referral to local, state or federally funded programs.
  • Coaches members on ways to reduce health risks.
  • Prepares reports to document case and compliance updates.
  • Establishes and maintains relationships with agencies identified in appropriate contract.

Minimum Requirements

  • Requires a H.S. diploma or equivalent and a minimum of 1 year related experience; or any combination of education and experience which would provide an equivalent background.
  • For Carelon - CareBridge business unit, bilingual or multi-language skills may be required.

Preferred Skills, Capabilities And Experiences

  • Certified nurse assistant or certified medical assistant preferred.
  • BS/BA degree in a related field preferred.
  • Bilingual candidates preferred.

For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

For candidates working in person or virtually in the below locations, the salary* range for this specific position is $18.31 to $33.25.

Locations: Washington State (WA)

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

  • The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Posted 2025-09-26

Recommended Jobs

Temporary Support Associate

Coach
Glendale, AZ

Coach is seeking a Temporary Support Associate in Glendale, AZ, to join its retail team. This role involves supporting sales operations, maintaining visual standards, and ensuring an exceptional custo…

View Details
Posted 2025-09-21

Retail Store Associate

JBS
Phoenix, AZ

Description Position at Wild Fork Foods As a Wild Fork Team Member, your focus is to deliver a memorable experience to all of our guests. You will be trained to be a personal chef and friendly but…

View Details
Posted 2025-09-10

Full Time Internal Medicine Job Phoenix, AZ

InSync Healthcare Recruiters InSync Healthcare Recruiters
Phoenix, AZ

Job Opportunity: Internal Medicine Physician in Phoenix, AZ Are you an experienced Internal Medicine physician looking to make a meaningful change in your career? We have a fantastic opportunity w…

View Details
Posted 2025-09-10

Saute/Broiler Cook

The Capital Grille
Phoenix, AZ

We Wine. We Dine. We Build Careers!    For this position, pay will be variable by location - See additional job details and benefits below We cordially invite you to apply. Joining our t…

View Details
Posted 2025-07-30

Receptionist

Horne Auto Center
Show Low, AZ

Job Description Job Description Job Description: The Receptionist is expected to: Protect the legal, financial and moral well being of the dealership; Ensure all calls and customers are greete…

View Details
Posted 2025-09-25

Statutory Staff Accountant

Capital Insurance Group
Phoenix, AZ

Why CIG? At Capital Insurance Group we offer our employees more than just a job. We foster career growth, provide opportunities to give back to our communities, and help you take the next step in you…

View Details
Posted 2025-08-25

General Surgeon for Hospital Employed Opportunity in Eastern Arizona - NEW ROBOT

B.E.L. Associates, Inc.
Phoenix, AZ

General Surgery opportunity in eastern AZ town near beautiful lake and mountains. Practice in a modern and clean healthcare facility in a pleasant and friendly community. Brand new Da Vinci Robot pur…

View Details
Posted 2025-07-27

Automotive Parts Counter

Mercedes-Benz of Gilbert
Gilbert, AZ

Job Description Job Description Come join the family at Mercedes-Benz of Gilbert. We are expanding our Parts Dept!   Responsibilities include but are not limited to:   Assists all customer…

View Details
Posted 2025-07-23

Direct Sales Representative, Residential

GFiber
Mesa, AZ

Job Description Job Description At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that mak…

View Details
Posted 2025-09-06

Assistant Finish Superintendent - AZ

Optima, Inc.
Scottsdale, AZ

Optima Inc. is growing!    We are seeking a hands-on, driven Assistant Finish Superintendent to join our team.  This person would be responsible for scheduling and coordination of the construction pr…

View Details
Posted 2025-09-24