Channel Account Manager
Job Description
Job Description
The Inside Channel Manager (ICM) is responsible for managing and growing relationships with existing channel partners whose total contract value (TCV) is under $50K per year. This role focuses on partner engagement, reactivation, and support of lower-tier accounts to drive incremental revenue.
Key Responsibilities:
• Partner Management: Manage all existing channel partners with less than $25K in annual TCV, providing consistent communication, enablement, and support to grow account performance.
• Partner Re-engagement & Development: Re-engage partners from legacy or abandoned lists that have not been actively managed by previous Channel Managers. This also includes working with potential new partners and existing partners with whom the ICM has established a relationship. These partners may be managed by the ICM within their assigned territory. Any partner outside of the ICM’s designated territory will be redirected to the appropriate Inside Channel Manager via the Director of Channel.
• Opportunity Triage: All sales opportunities that require customer on-site support will be escalated to the appropriate Channel Manager in that territory through the Director of Channel. These deals will be split 50/50 between the Inside Channel Manager and the assigned Channel Manager. If a partner repeatedly requires on-site support, the Director of Channel may reassign that partner to a Channel Manager permanently.
• Large Partner Handling: When engaging with new or existing large partners—typically those with dedicated sales organizations—who require regular in-person interaction, these accounts should be escalated immediately to the Director of Channel for reassignment to an Outside Channel Manager.
Benefits:
Crexendo offers a comprehensive benefits package including; equity, medical, vision, dental, holiday pay, paid time off (PTO), paid sick time (PST), and up to 3.5% 401K match.
Recommended Jobs
Administrative Assistant
Administrative Assistant Essential Duties and Responsibilities ~ Provide sales support to walk in and phone customers. ~ Answering customer inquiries, scheduling meetings and sales app…
Speech Language Pathologist
Job Description Job Description (This opportunity is in Grand Forks, ND. Must be willing to relocate. Learn more about Grand Forks, North Dakota at -city) Are you looking for a career opportunit…
Dietitian
Job Description Job Description Job Title: Dietitian Location: Peridot, AZ Assignment Dates: October 14, 2024 - January 25, 2025 Job Type: Travel and Local Applicants Accepted Prefe…
Experienced Painter
Job Description Job Description Seeking Experienced Painter with 5+ years BRUSH ROLL AND SPRAY work in commercial/industrial setting. Must be willing to work 40+ Hours a week. Some jobs incl…
.Net FullStack Developer with ReactJS
Role: .Net FullStack Developer with ReactJS, 10+ years Location: Phoenix, AZ (3 days office, 2 days wfh) NEED LOCALS ONLY, F2F required Duration: Long Term Contract Key Skills: .Net, MS …
Electrical Engineer (Construction)
Job Description Job Description United Integrated Services (USA) Corp. was founded in Phoenix, Arizona in 2020. UIS is a U.S. subsidiary of United Integrated Services Co., Ltd. (UIS Taiwan) which…
Room Attendant
Job Description Job Description Relax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina…
Buyer
Job Description Job Description Job Title: Buyer Location: Phoenix, AZ Industry: Healthcare Pay: $29 - $35 per hour (Flexible for the right candidate) About Our Client: Our clie…
Lead EDI Applications Developer
Job Description Job Description Job Title: Application Developer – EDI Lead Location: Remote (U.S. Based) - must reside in one of the following states: AK, AR, AZ, CO, DC, FL, HI, IA, ID, IL…
Data Science
Program Overview About The Role Secure Division Support. The GCC provides CSSP responsibilities and conducts DODIN Operations and DCO – Internal Defensive Measures (IDM) to protect the DODIN …