General Manager
- Competitive salary + comprehensive benefits
- Work in a dog-friendly environment (yes, there will be puppy cuddles!)
- Fun, collaborative, and supportive culture
- Opportunities for professional growth and leadership development
- The daily reward of knowing you’re making tails wag and customers smile
- Oversee daily operations and set the bar for excellence across all departments
- Build and develop a team that’s as enthusiastic about pups as you are
- Create schedules, lead team huddles, and celebrate wins big and small
- Hire, train, and coach staff with energy and positivity
- Ensure the facility is always clean, safe, and welcoming—for pets, pet parents, and the team
- Uphold safety standards and keep tails wagging without worry
- Make sure supplies are stocked and the team is always set up for success
- Manage budgets, track revenue, and partner with leadership on growth strategies
- Boost sales by upselling services and creating memorable customer experiences
- Keep the numbers on track while keeping the fun in full swing
- Set the tone for outstanding customer experiences—warm greetings, friendly smiles, and plenty of dog stories included
- Build lasting relationships with pet parents and the local community
- Organize events that bring people and pets together in fun, meaningful ways
- A strong leader with excellent communication and motivational skills
- Customer service superstar who loves building relationships
- Ability to work on your feet, multitask, and stay upbeat in a busy environment
- Flexible schedule (weekends/holidays included)
- Quick thinker, proactive problem solver, detail-oriented
- Bonus points for sales or marketing experience
- And most importantly… must love dogs!
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