Lease-up Manager of Facilitates & Service (Estia at Zanjero Trails)
- Serve as the leader for the team of Service Technicians, Facilities Technicians, and Housekeepers.
- Oversee and execute the hands-on maintenance duties necessary to maintain and enhance the value of the community.
- Perform consistent inspections, diagnosing problems, and making necessary repairs in areas such as HVAC, electrical, plumbing, pool, flooring, carpentry, dry walling, appliances, and exterior structures.
- Manage the daily inventory of apartment homes in order to support leasing efforts, including managing the Make-Ready, Turn Board.
- Schedule contractors and vendors as needed.
- Inspect the property for safety hazards that may pose a liability and correct the hazards.
- Share rotating on-call duty with service team members and readily available to go the property after hours if needed and in uniform/badge.
- Complete Weekly Service Report in a timely manner.
- Adhere to Mark-Taylor safety protocols, programs, policies and procedures,
- Participate in training classes.
- Train and mentor Service Technician and Facilities Technicians
- Keep accurate records regarding preventative maintenance, work orders, inspections, inventories, pool chemical logs, make-ready and turn units.
- Maintain excellent customer service and positive rapport with all residents and team members.
- Capital project oversight, bidding, and execution.
- Advanced knowledge in the following areas: Plumbing, Electrical, Pool Maintenance, HVAC, Carpentry, Landscape Maintenance, Appliances, and OSHA-related standards.
- One or more industry specific professional certifications (EPA, HVAC, CPO, OSHA or similar).
- Service orientation.
- Basic computer skills.
- 3 or more years experience working as a a Maintenance Technician, Apartment Turn Technician, Service Technician. Make-Ready Technician, or Work Order Technician
- 1 year working as a Maintenance Manager, Supervisor, Building Engineer or similar.
- A basic understanding of written and verbal English
- Opportunities for career growth
- Employee referral program
- Paid time off, paid sick time, paid holidays, paid volunteer time
- Medical, dental, vision benefits, including paid parental leave
- 401k with company match
- Employee appreciation events
- MT Wellness program
- Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers)
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