Talent Development Leader

Phoenix, AZ

Mercer’s Government Human Services Consulting (GHSC) practice is seeking a Talent Development People Leader.

What can you expect?

  • Serve on the operational Core Leadership Team for the Specialty Consulting Sector, working closely with the sector leader and other Talent Development Leaders on individual and group engagement.
  • Serve as the people manager for 25-30 consultants.
  • Focus on supporting their team of direct reports by engaging in regular 1:1 sessions to support career development, coaching, and performance management conversations. Focus on annual performance goal setting, gathering feedback, check-in conversations to review performance and career goals, and year-end conversations.
  • Work closely with Mercer’s human resources.
  • Support development and maintenance of a candidate pipeline as well as the recruitment, hiring, and onboarding of new team members.
  • Serve as a workflow manager, working collaboratively to oversee team assignments and support resource management of consultants, from both the supply and demand perspective.
  • Support subcontractor identification and engagement, when needed, to ensure access to needed resources in a timely manner. Serve as Vendor Relationship Owner (VRO) for a select group subcontractors.
  • Support maintenance of a comprehensive inventory of current projects and assignments to support resource management and to support information dissemination across the team.
  • Create and maintain knowledge exchange material for consultants to leverage.
  • Oversee and facilitate targeted training.

What is in it for you?

  • Work for a global company with excellent benefits and a dynamic culture
  • Excellent growth/advancement opportunity
  • Support and learn from talented consultants across a variety of disciplines who are passionate about public sector healthcare and dedicated to improving the lives of vulnerable populations through the development of meaningful programs

We will count on you to:

  • Provide feedback and recommendations to sector and practice leadership that contributes to the vision, strategies, and goals for an engaged workforce and a positive culture.
  • Provide guidance on additional data and analyses to more effectively manage the team and business.
  • Support interpretation of analysis results, including determining the narrative, actions to take, and other areas to explore.
  • Coach, mentor, and supervise a team of consultants to support delivery of exceptional consulting services, while supporting individual growth and career development. Recommend appropriate training based on individual performance and interests to prepare teams for the work.

What you need to have: 

  • Master’s degree (or higher) in a relevant area such as health administration, business administration, human resources, public health, public administration, public policy, social science, organizational development, or other similar studies
  • 10+ years of proven experience in a leadership position, including strong managerial skills
  • Exceptional critical thinking and problem-solving skills; ability to think creatively and to support solution development
  • Excellent interpersonal skills
  • Ability to manage, motivate, and mentor colleagues of all levels and skillsets
  • Exceptional oral and written communication skills
  • Experience in managing complex teams and facilitating solution-oriented conversations
  • Ability to effectively support team members in a virtual environment
  • Excellent presentation/training skills
  • Ability to absorb and translate a wide variety of specialty-related healthcare information relevant to our work and to package it for use by our consultants.

What makes you stand out?

  • Deep subject matter expertise relevant to Medicaid programs
  • Ability to attract and engage a diverse candidate pool
  • Technical skill to manage workflow management and project tracking spreadsheets in Excel

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [email protected].

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

The applicable base salary range for this role is $151,000 to $302,500.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Posted 2025-07-24

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