ConvergeHEALTH - Data Operations Engineer, Expert Services-Innovation_Delivery_Transformation
- Data integration & pipeline engineering. Design, build, and optimize cloud-native ETL/ELT pipelines that ingest client source data and conform it to the Data Studio platform's foundational data model - making real-world healthcare data ready to power production analytics.
- Data validation, profiling & quality. Profile, validate, and QA large, complex healthcare datasets for accuracy, completeness, and conformance to platform standards; combine traditional debugging with LLM-enabled data exploration and ML-based anomaly detection to find and resolve issues faster than manual approaches allow, partnering with client and Deloitte teams as needed when integration issues require it.
- Analytics & insight enablement. Develop the analytics layer of the Data Studio platform - including BI dashboards, self-service reporting, and ML Lab workflows - putting validated, production-ready data in the hands of consulting teams and clients.
- Automation & orchestration. Implement and maintain workflow automation, monitoring, and alerting using event-driven architectures and orchestration tools, with the goal of building systems that run reliably without constant intervention.
- Product collaboration & solution evolution. Act as a hands-on technical voice into the Data Studio platform's evolution - translating real-world delivery learnings into concrete product, data model, and platform enhancement opportunities, and partnering with product and engineering teams to validate and pressure-test new capabilities before they ship.
- Expert SQL proficiency, including complex query authoring, data profiling, performance tuning, and query optimization across large-scale, messy datasets
- Strong Python proficiency for data wrangling, scripting, automation, and integrating ML/AI capabilities into data pipelines
- Hands-on experience designing and operating cloud-native data pipelines, with judgment around when to use which tool and how to debug distributed systems when things break; practical familiarity with AWS data services (e.g., Redshift, Glue, S3, Step Functions, Lambda) and exposure to AWS AI/ML services (e.g., Bedrock, SageMaker) a plus
- Sound data modeling judgment, including conforming heterogeneous source data to standardized analytics models without losing fidelity
- Demonstrated experience working with large, complex datasets across structured, semi-structured, and unstructured formats
- Forward-thinking engineering mindset, including fluency with modern code collaboration workflows (Git, pull requests, code review), practical use of AI-assisted development tools (e.g., Claude Code, GitHub Copilot), and curiosity about emerging AI/ML techniques such as agentic patterns, RAG, and vector databases
- Working familiarity with modern BI tools (e.g., Tableau, Power BI, Superset) and workflow orchestration platforms (e.g., Airflow, Step Functions)
- Strong ownership mindset and comfort with ambiguity - able to self-manage priorities, juggle concurrent workstreams, and adapt as priorities shift
- Clear communicator who works well across distributed engineering, product, and occasional client or consulting stakeholders, including across international time zones
- Awareness of Responsible and Trustworthy AI principles, including data privacy, bias mitigation, and governance in AI-driven workflows
- Working knowledge of healthcare data formats and interoperability standards (e.g., claims, remittances, EMR data, HL7, FHIR, X12 EDI), with practical experience handling their quirks, version differences, and typical data quality patterns
- Working understanding of the broader healthcare data ecosystem - including how revenue cycle, clinical, and operational datasets relate; how core coding systems (ICD, CPT, HCPCS, DRG) interact; and basic awareness of HIPAA and PHI handling considerations
- Bachelor's degree in Computer Science, Information Systems, Engineering, Health Informatics, or a related technical discipline
- 3+ years of hands-on experience with data operations, ETL/ELT development, and cloud-native data integration
- 3+ years of expert-level SQL experience
- 2+ years of Python experience
- Ability to travel up to 15%, on average, based on the work you do and the clients and industries/sectors you serve
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
- Master's degree in Computer Science, Engineering, Information Systems, or a related technical discipline
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