Medical Billing Supervisor

Medical Billing Supervisor

Location: Agave Pediatrics - Deer Valley (Occasional travel to other Agave Pediatrics office locations will be required.)

Reports To: Practice Manager

Supervises: 5–6 Medical Billing Team Members

Position Summary

Agave Pediatrics is a growing, multi-site pediatric medical practice serving families throughout Arizona . We are seeking an experienced and motivated Medical Billing Supervisor to lead our billing operations. This role oversees daily billing activities for general and specialty pediatric services , ensures accurate and timely revenue cycle performance, and drives process improvements that increase efficiency and reduce manual work.

Key Responsibilities

• Supervise, mentor, and support a team of 5–6 medical billing team members
• Oversee billing for general pediatrics and pediatric specialty services , including claims submission, payment posting, follow-up, and denial management
• Monitor accounts receivable (A/R), identify trends, and proactively address denials and underpayments
• Ensure compliance with payer requirements, regulatory standards, and internal policies
• Implement new solutions, tools, and workflows to optimize efficiency and reduce manual billing processes
• Collaborate with clinical, front office, and leadership teams across multiple sites to resolve billing issues
• Develop, maintain, and enforce billing policies, procedures, and training materials
• Track and report performance metrics such as A/R days, clean claim rates, and denial trends
• Serve as an escalation point for complex or high-risk billing issues
• Support audits, payer communications, system upgrades, and workflow changes
• Travel occasionally to other Agave Pediatrics locations to support billing operations and staff

Preferred Qualifications

• 3–5+ years of medical billing experience, including supervisory or lead responsibilities
• Experience billing for general and specialty pediatric services
• Experience working with eClinicalWorks (eCW) strongly preferred
• Demonstrated success implementing workflow improvements or automation solutions
• Strong knowledge of CPT, ICD-10, payer requirements, and pediatric billing practices
• Experience with commercial insurance, Medicaid, and managed care plans
• Proven leadership, coaching, and team development skills
• Strong analytical, organizational, and problem-solving abilities
• Excellent communication skills and attention to detail
• Ability to work effectively in a fast-paced, growing, multi-site practice environment

Benefits

Agave Pediatrics offers a competitive benefits package, including:

• Paid time off
• Paid holidays
• 401(k) retirement plan
• Medical, Dental, and Vision insurance coverage