Client Experience Specialist
Job Description:
As a Client Experience Specialist, you’ll ensure that each traveler receives exceptional service from inquiry to post-trip feedback. You will manage communications, resolve issues, and maintain client relationships.
Key Qualities:
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Exceptional interpersonal and listening skills
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Calm, patient, and empathetic under pressure
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Positive attitude and problem-solving mindset
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Ability to build lasting customer relationships
Qualifications:
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Strong written and verbal communication
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CRM software proficiency
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Ability to multitask efficiently
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Customer service or client relations background
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Strong organizational and follow-up skills
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