Remote Senior Call Center Representative
TechOp Solutions is seeking Senior Customer Service Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be detail-oriented, adaptable, and thrive in a fast-paced, high-volume environment. These individuals will play a critical role supporting our client’s operations by reviewing, analyzing, and documenting sensitive information while ensuring accuracy, confidentiality, and compliance.
Recruiter Note: Remote position, but Candidate must reside within the Tucson, AZ or nearby cities.
Duties:
- Answer and track incoming calls
- Prepare and submit accurate, detailed reports in government systems
- Train and onboard new CSRs
- Conduct database and open-source research
- Route and escalate calls appropriately
- Other duties, as assigned
Requirements
- 5+ years experience in a call center
- Associates Degree
- Proven ability to multitask simultaneously communicating and inputting data
- Strong written and verbal communication skills
- Proficiency with telephony systems, CRMs, and Microsoft Office Suite.
- Experience in handling sensitive information
IND123
Benefits
TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws.
Recommended Jobs
Client Experience Specialist (Remote)
Job Description Job Description We are seeking a detail-oriented Client Experience Specialist to support customers throughout their service journey. In this role, you will assist with coordinatin…
Medical Assistant
Primary City/State: Chandler, Arizona Department Name: Work Shift: Day Job Category: Clinical Care $2,000 sign on bonus for certified experienced MAs. Additional details will b…
Purchasing Administrator I-NSKNG
Job Details Division: Nucor Steel Kingman, LLC Location: Kingman, AZ, United States Other Available Locations: N/A Welcome to Nucor, where our unique culture set…
BHT's Desired Immediately...Wednesday - Sunday shifts 12PM 8PM
Job Description Job Description We are seeking experienced Caregivers/BHT's to join our team in South Phoenix. Work will be performed in a residential treatment setting serving male and female adults…
restaurant cleaner
Job Description Job Description we are looking for reliable subcontractors to clean our restaurant in cave creek; you must live in cave creek or live close to cave creek. such as north phx. you m…
General Manager
Mission Statement: We are Black Rifle Coffee Company, a veteran-founded company serving premium, fresh-roasted coffee to people who love America. We have a love for coffee, dogs, the outdoors, Am…
Business Development Professional
Job Description Job Description Who We Are: Locally Owned & Growing Commercial Restoration, Reconstruction & Floor Cleaning Team Ossanna is looking for a high-energy Business Development Rep…
Construction Project Coordinator
Job Description Job Description Sun Door and Trim is seeking an experienced Construction Project Coordinator to join our office team. Your role will to be responsible for assisting the Owner, P…
Bartender
Headquartered in Chicago, IL, Puttshack USA opened its first location in 2021 as an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack lea…
Autoimmune-MS Neurologist
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we ar…