Remote Senior Call Center Representative
TechOp Solutions is seeking Senior Customer Service Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be detail-oriented, adaptable, and thrive in a fast-paced, high-volume environment. These individuals will play a critical role supporting our client’s operations by reviewing, analyzing, and documenting sensitive information while ensuring accuracy, confidentiality, and compliance.
Recruiter Note: Remote position, but Candidate must reside within the Tucson, AZ or nearby cities.
Duties:
- Answer and track incoming calls
- Prepare and submit accurate, detailed reports in government systems
- Train and onboard new CSRs
- Conduct database and open-source research
- Route and escalate calls appropriately
- Other duties, as assigned
Requirements
- 5+ years experience in a call center
- Associates Degree
- Proven ability to multitask simultaneously communicating and inputting data
- Strong written and verbal communication skills
- Proficiency with telephony systems, CRMs, and Microsoft Office Suite.
- Experience in handling sensitive information
IND123
Benefits
TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws.
Recommended Jobs
Outpatient Therapist - Licensed (PRN)
Responsibilities Valley Behavioral Health is seeking a dynamic Outpatient Therapist - PRN to work in a Group therapy setting. We are looking for individuals who are passionate about working wi…
Netsuite Developer
Our client, a very well-known national nonprofit organization, is seeking a skilled NetSuite Developer to design, customize, and optimize their NetSuite environment in support of mission-critical…
Behavior Technician
Looking for a Career in Applied Behavior Analysis (ABA)? Arizona Autism United is a leading nonprofit community organization seeking experienced and passionate Behavior Technicians for our ABA Trea…
Anesthesiologist - 7221
Anesthesiologist – 7221 Locums Role – Anesthesiologist – Flex Schedule -$275 hr * Locum Tenens | March 2026 Coverage Seeking a well-established ambulatory surgical center on Maryland’s Eastern…
Automotive Technician
Technician: As an Automotive Technician at Network Automotive, you will play a crucial role in ensuring the safety and reliability of our customers' vehicles. You will be responsible for diagnosing …
Machine Operation Lead - All Shifts. All Levels.
Description Shutterfly's purpose is to help share life’s joy. Shutterfly has over 10 million customers, we process over 26 million orders yearly, and host over 40 billion photos. Our manufacturin…
Front Office Agent- Full Time - Royal Palms Resort and Spa
Summary Starts at $19/hour Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opport…
Director of Engineering - Power Delivery
Paradigm Power Delivery, a Babcock Power company, is a company whose mission is to build electrical substations and construct or repair electrical power lines while providing high quality, efficient …
Travel Radiology Ultrasound Tech Job
Job Overview TLC Nursing Associates, Inc. is seeking an experienced Ultrasound Technologist to perform high?quality diagnostic ultrasound examinations, ensure patient safety, and uphold regulat…
Customer Support Representative
We are seeking a dependable and service-driven Customer Support Representative to assist clients by providing timely responses, clear communication, and organized follow-through. This fully remote r…