Accounts Receivable Manager

Description

Ready to be a part of the company transforming FinTech and how the world accesses banking services?

When was the last time you were excited about interacting with your bank or credit union? If the answer is “a while” then you’re in good company. Despite the fact that access to better financial choices is at the heart of empowering communities, businesses, and people, financial institutions (FIs) are struggling to keep up with modern expectations.

And that’s where Kinective comes in. We’re here to change the way the world accesses and thinks about banking through software that connects a historically “boring” industry to the latest and greatest fintechs shaping the industry.

Ok... but what does all of that actually mean? Banks and credit unions are using some pretty old-school systems, which makes adopting new and innovative technology difficult (if not impossible). If you think it’s easy for your local branch to send you a receipt via text… think again.

Want proof? As the largest provider of software connectivity to 1 in 4 U.S. financial institutions, we are the leading company transforming the way banking is done for credit unions and banks. (In fact, Forbes recently released their Best Banks in the World report, and Kinective works with over 60% of their named banks!).

Kinective is the connector (get it?) that bridges that technology gap and helps modernize the way banking works. Our 300+ team of mega-talented and passionate folks are brought together with the unifying desire to make life easier (and better) for our clients and ultimately paving the way for banks and credit unions to modernize banking for everyone.

The Cliffs Notes

The Accounts Receivable Manager will be responsible for managing the end-to-end collections and cash application processes, ensuring the timely and accurate receipt of customer payments. This role requires strong attention to detail, financial acumen, and customer service skills to maintain positive client relationships while enforcing credit policies.

The ideal candidate has experience in a SaaS or subscription-based business model and understands best practices for managing recurring revenue.

What you’ll own:

Accounts Receivable Operations

• Oversee the collection and cash application process, ensuring accurate and timely receipt of payment for all customer and partner accounts.
• Develop and implement best practices for AR processes, improving efficiency and accuracy.
• Develop and implement Collections Playbook, including email and phone call cadence, escalation paths, internal & external communications, and formal past due reviews.
• Generate AR aging reports and provide insights on collections performance to leadership.
• Set and manage monthly/quarterly/annual collections goals, reducing DSO (Days Sales Outstanding) and improving cash flow.
• Monitor customer accounts for overdue payments and proactively resolve outstanding balances.
• Apply cash receipts and reconcile discrepancies between invoices and payments.

Customer & Internal Collaboration

• Work closely with Sales, Customer Success, and Finance teams to resolve billing disputes and ensure smooth revenue operations.
• Maintain strong customer relationships, addressing inquiries related to invoices, payment terms, and account status.
• Ensure accurate recording of credit memos, adjustments, and refunds as needed.
• Assist with audits and financial reporting requirements related to accounts receivable.

What you’re great at:

• Exceptional attention to detail and ability to analyze and resolve payment discrepancies.
• Strong communication skills with the ability to collaborate cross-functionally and engage with customers.
• Strong understanding of billing, collections, and revenue operations.

Requirements

Necessary Qualifications:

• Bachelor's degree in accounting, Finance, or a related field (or equivalent experience).
• 5+ years of experience in Accounts Receivable, preferably in a SaaS or subscription-based business.
• Experience with ERP and accounting software; Sage/Intacct strongly preferred
• Knowledge of GAAP and revenue recognition principles is a plus.

Why Kinective?

We’re transforming our industry. You’re hopping into a rocket ship when you join the Kinective team. We have our sights set on becoming the go-to banking technology enabler, giving our customers total freedom in choosing any system, technology, or provider to scale their innovation efforts and have it integrate with their banking core. Oh, and we should mention, we’re the only ones doing that right now.

We love our customers (and they love us, too). Creating incredible customer outcomes is a unifying value at Kinective, with over a 95% customer retention rate.

All the benefits. We care about you on and off the clock, which is why we are proud to offer plenty of great benefits to choose from. A generously flexible PTO, medical, dental, vision, even pet insurance, just to name a few.

We’re cool people building cool stuff. Underneath all the banking acronyms and terminologies is a team of driven people building the future of banking. We value a workplace that allows us to work hard, be challenged, and ultimately be supported in our endeavors.

What does life at Kinective look like?

Bid adieu to snooze-fest corporate gigs. At Kinective, we believe that balance is key. We know how to have fun, and how to hit deadlines. We know how to collaborate and enjoy comradery, and how to provide feedback to help each other grow professionally.

Our culture empowers team members to take the lead, upholds integrity as our bedrock, and values trust and respect in all our operations. We believe in learning new skills, mentoring colleagues, and nurturing personal development. That’s why we seek to promote from within and give our team members the opportunity to rise with us.

Our Values

Deliver success. We strive to exceed customer expectations.

We are powered by a relentless commitment to delivering quality and service to our customers. We turn everyday interactions into positive, memorable experiences that create long-lasting Kinective ambassadors.

Grit with grace. We face problems head on, respecting others along the way.

We aren’t afraid to step outside of our comfort zone to accomplish the common goal. We believe that progress thrives on constructive dialogue and a commitment to understanding.

One Kinective. Together, we win.

By embracing a “better together” mindset, we unleash the full potential of our team and propel Kinective from good to great.

Build the future. We are driven by the pursuit of what’s possible.

Building the future requires embracing change and challenging the status quo. We believe that the best idea wins, embodying a culture of innovation.

The Team

In this role, you would be a part of the Finance team and reporting to Controller.

Office Expectation

This role is HYBRID, with an expectation of 4 days a week in-office. Our hours are 8-5pm.

Well, you’ve made it this far...

Seems like we might be meant to be, right? If you think you’re the right fit for Kinective, go ahead and click “apply.” And, even if you’re not quite sure if you’re qualified, we encourage you to apply and we can decide together.

Take a deeper dive into all things Kinective at kinective.io

Please note that this role does not currently offer sponsorship opportunities.