Vacation Specialist
This is a remote position.
Company Overview:
Join our dynamic team! Since 1952 we have grown into one of the largest and most respected travel companies made up of several divisions dedicated to providing value and dependability to tens of thousands of travelers each year. Our agents are responsible for airline reservations, hotels, rental cars, visa and passport documentation, and more. We are proud of our nurturing company culture and offer more than 133 dependable well-know vendors who are dedicated to meeting the demands of today's road warriors
We are seeking a detail-oriented and highly organizedVcation Specialist to join our team. The ideal candidate will have excellent communication skills, a passion for travel, and the ability to work independently. As a Vacation Specialist you will be responsible for coordinating travel itineraries, managing bookings, and providing exceptional customer service to clients.
Responsibilities
Communicate with clients via phone, email, text and strive to understand their travel preferences, expectations and budget.
Explore destination options, accommodation, amenities, and activities to create personalized vacation itineraries to align with each client's needs.
Gather and validate information to execute bookings for flights, hotels, rental cars, and excursions.
Offer pleasant, detailed and efficient customer service, addressing inquiries, travel concerns, and custom requests all in a timely manner.
Build long-lasting relationships with clients to create repeat business and future referrals.
Complete online training programs and supplier trainings
Follow instructions on marketing and client facing seminars
Requirements
Requirements:
Be 18 years of age or older and live and be authorized to work in the United States.
Have a social security
Own a computer with reliable internet access.
Good communication skills with a friendly and approachable demeanor.
Strong attention to detail and organizational skills to oversee reservations and itineraries effectively.
Good working knowledge of computers, email use and the ability to attend Zoom meetings.
Be self-motivated, good at time management and able to follow instructions while adhering to company policies and procedures.
Benefits
Benefits
Fully remote
Flexible work schedule
Classes offered to become a certified travel agent.
A comprehensive ongoing training program.
Unlimited training and support: Supportive and nurturing team environment with daily classes, guidance and mentorship. On-going training with live classes daily.
Have access to over 133 vendors including Disney, Marriott, Carnival and more.
Bimonthly commission based on performance, other streams of income available.
Flexible part-time or full-schedule with the ability to work from home on your own time.
Travel discounts: Free cruise after classes, travel perks and discounts on personal and professional bookings including free attraction tickets and deep-discounts on resorts and travel packages.
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