PC Technician (Deployment)
Kforce has a client that is seeking a PC Technician (Deployment) in Phoenix, AZ. Overview: This is a 100% on-site role focused on device deployment and end-user support. The selected candidate will be responsible for preparing, delivering, and supporting desktop and laptop hardware, as well as providing hands-on assistance with peripherals, applications, and network connectivity. Responsibilities: New Device Deployment:
- Image, prepare, and configure desktops, laptops, and tablets
- Migrate user data and install required software
- Deliver and set up devices at user workstations
- Provide walkthroughs on device operations
- Update asset tracking and inventory records
- Diagnose and resolve hardware/software issues
- Perform routine maintenance, updates, and patching
- Configure and install operating systems and applications
- Set up and troubleshoot printers, scanners, webcams, etc.
- Manage docking stations, monitors, keyboards, and accessories
- Replace or repair hardware components as needed
- Troubleshoot desktop application issues (e.g., Microsoft Office, productivity tools)
- Support installation of web-based and local applications
- Communicate clearly and professionally with users
- Maintain accurate records of support requests and resolutions
- To be considered for this position, candidates must have experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed
- Relevant education and/or training will be considered a plus
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