Receptionist
The Receptionist is expected to:
- Protect the legal, financial and moral well being of the dealership;
- Ensure all calls and customers are greeted in a timely and welcoming fashion to initiate positive visits;
- Accurately file receipts and permits to maintain an accurate record keeping process to ensure quick data retrieval;
- Be a teacher to support the efforts of other employees to be successful; Seek ways to improve business operations efficiencies and customer service.
Primary Duties:
- Ensure maximum productivity, customer service and cost control.
- Achieve customer service satisfaction standards while facilitating incoming calls and traffic.
- Effectively greets, communicates and guides customers to appropriate departments for assistance.
- Accurately review receipt of money and permits to ensure consistent tracking methods are utilized.
- Reports to work on time and maintains a reliable work schedule which fosters a dependable environment for customers and team members.
- Effectively communicate with and perform all job duties requested by management.
- Perform all other job duties as requested by management.
- Operate with integrity.
- Demand the highest ethical standards from self and others
- Set an example of good attitude and professionalism, including a neat, orderly and safe work environment.
- Communicate and help resolve customer complaints and adjustments.
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