Program Administrative Support, Project Support, ACES
DESCRIPTION
Transportation Operations Management (TOM) Process Engineering ACES "Amazon Customer Excellence System" is seeking a highly skilled and motivated Program Administrator to assist in supporting ACES teams with project alignment, tracking and deep dives. This is an exciting opportunity to join an established team within TOM ACES and drive standardization of workflows within TOM and Amazon Transportation Service (ATS). We are looking for people who are able to work autonomously in an ambiguous environment that are passionate about data and writing. The PAGE Program Administrator will drive alignment across all transportation stakeholder groups connecting to TOM. The person in this role will deep dive complex problems, provide standardization of processes and ensure accuracy of data and reporting. Key job responsibilities• Managing the successful completion of key deliverables throughout project life cycle for ACES
• Consistently reviewing existing projects to identify gaps, streamline and improve results
• Monitor and track intake reporting to communicate tasks to internal and external stakeholders
• Manage multiple work streams simultaneously across both internal and external stakeholder groups
• Identify key stakeholder dependencies and create value propositions to drive engagement, alignment and on-time completion of tasks
BASIC QUALIFICATIONS
• 2+ years experience within Microsoft Office programs with a focus on Excel• Proven work experience & strong background as an administrative support or project / data management.
• Experience developing, implementing, and/or auditing standard work
• Experience creating content such as standard work or project updates for communication to large organizations and leadership
• Experience with performance metrics and process improvement
• High School Degree
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