RN Population Health Primary Care Clinics

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RN Population Health Primary Care Clinics

Primary City/State: Arizona, Arizona

Department Name: Health Mgmt-Clinic

Work Shift: Day

Job Category: Nursing

Nurses are the heartbeat of health care and we are committed to keeping our nurses’ hearts happy and healthy. This means investing in the holistic health and happiness of our nurses—through better pay, better benefits, better opportunities and a better community.

The RN will be responsible for providing support to the Primary Care population and clinics in the Tucson Market in regards to Population Health goals and initiatives. The RN will assist with chart reviews, risk adjustment prep, patient outreach for Medicare Annual Wellness visits, Transitional Care Visits post-hospital discharge, medication adherence outreach, patient and staff education, scheduling visits, and satisfying core health measures. Travel will be required for the RN to provide education for onboarding/support for Primary Care providers. The RN must have at least 3 years of Pop Health experience.

This is a full-time position, the RN will be required to work Monday through Friday, 8-4:30 pm with a 30-minute lunch (this role is 90% remote and 10% in-person meetings/education of providers in Tucson Market). Candidate must be local to Tucson as occasional weekend days for Health Fairs will be required to attend.

The Primary Location will be remote. The expectation is that the RN will need to travel and support our sister primary care locations:

• BUMCT - 1625 N Campbell, Tucson, AZ 85719
• BUMN - 3838 N Campbell, Tucson, AZ 85719
• BUM - 2945 W. Ina Road, Suite 121, Tucson, AZ 85741
• 707 N Alvernon Way, Ste 101 & 201, Tucson, AZ 85711
• 6860 E Sunrise Dr., Ste 100, Tucson, AZ 85750
• 8020 Cortaro Rd., Ste. 150, Marana, AZ 85743
• 8290 S Houghton Road, Suite 150, Tucson, AZ 85747
• 1141 S La Canada Dr, Green Valley, AZ 85614
• 7901 E 22nd St, Tucson, AZ 85710
• 2800 E Ajo Way, Building 100, Tucson, AZ 85713
• 774 W Sahuarita Road, Sahuarita, AZ 85629
• Additional sites outside of this list are possible as well if we add additional Primary Care clinics.

Banner University Medical Group is our nonprofit faculty practice plan associated with the University of Arizona Colleges of Medicine in Phoenix and Tucson. Our 800-plus clinicians provide primary and specialty care to patients at highly ranked Banner - University Medical Centers and dozens of clinics while providing mentorship to more than 700 residents and fellows.

POSITION SUMMARY: This position provides clinical and operational coordination of all Risk Adjustment efforts in support of achieving organizational strategic initiatives related to the organization’s Risk Adjustment program goals. This position is also responsible for understanding and serving as an informative source on Medicare Advantage funding models (Risk adjustment, HCCs, HEDIS quality Rate, etc.) This includes collaborating with key stakeholders to implement the activities across BMG and to identify opportunities for optimization of RAF scores and capture of Hierarchical Condition Categories (HCCs).

CORE FUNCTIONS:

1. Serves as a subject matter expert in support of Risk Adjustment Factor (RAF) tools for Banner Medical Group. Coordinates the business design, testing, and implementation of web-based RAF tools and reports in areas of expertise. Monitors and ensures tools are available post-implementation. Responsible for the development and implementation of Risk Adjustment education and training for network physicians and practices, including documentation and coding requirements, HCCs, HEDIS quality ratings.
2. Establishes and promotes a collaborative relationship with physicians, third-party vendors, and other members of the health care team. Collects and communicates pertinent, timely clinical information to third-party vendors and others to fulfill utilization and regulatory requirements.
3. Assess accuracy and comprehensiveness of HCC recapture to ensure that diagnosis opportunities are identified timely and appropriately, with a goal to optimize the program’s financial benefit to Banner Health.
4. Partners with Risk Adjustment resources to provide guidance on utilization of Risk Adjustment tools. Provides formal training and supports physicians and practices in the day-to-day utilization of Risk Adjustment tools throughout Banner Medical Group.
5. Serves as primary contact with external physicians and practices for escalated issue resolution related to Banner RAF tools. Identifies trends and escalates issues as required to ensure proper resource management, customer satisfaction, and issue resolution. Develops and implements recommendations to improve business processes to support and/or optimize RAF scores. Works collaboratively with ambulatory care management to ensure quality performance criteria expectations are disseminated so physicians and practices are equipped to meet and/or exceed clinical targets.
6. Accesses and interprets data from a variety of sources to gain full understanding of Risk Adjustment trends and educational opportunities. Meets regularly with BMG workforce team to review findings and develop an improvement plan to meet organizational goals. Partners with Risk Adjustment Quality Analysts and Educators to develop educational materials. Meets regularly with workforce teams to support communication and promote partnership.
7. Participates in or leads Risk Adjustment projects designed to improve program offerings or address system limitations. This may include analysis of BMG Practice Management systems, clearinghouse routing, vendor routing, and/or CMS submissions.
8. Monitors data submission for attestation to CMS for Risk Adjustment. This position also analyzes and monitors clinical Risk Adjustment reports to and from CMS to ensure data accuracy and compliance. Reviews, prepares, analyzes, and presents reports as needed.
9. This subject matter expert role will interface on a regular basis with all levels at assigned facilities/entities. This position will also interact with both internal resources and external vendors.

MINIMUM QUALIFICATIONS:

1. Must possess a strong knowledge of healthcare provider relations as normally obtained through 3-5 years of related healthcare experience.
2. Must possess a current, valid RN license in the state of practice.
3. Must demonstrate effective relationship development skills, and ability to effectively communicate in individual and group settings. Teamwork is critical. Attentive listening and polished presentation skills are needed to effectively educate providers and practices on Risk Adjustment tools. Requires critical thinking and project management capabilities.
4. Position requires proficiency in personal software applications, including word processing, generating spreadsheets, claims adjudication, and provider systems.

PREFERRED QUALIFICATIONS:

Additional related education and/or experience preferred.

EEO Statement: EEO/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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