General Manager - Low Voltage Division (Arizona Expansion)

Company: K&B Communications
Location: Arizona (Phoenix Metro Preferred)
Employment Type: Full-Time

About K&B Communications

We are seeking a driven, experienced, and hands-on General Manager to build, lead, and grow our Arizona division. This role requires a balance of field expertise, leadership, and operational oversight — especially in the early stages of market growth.

You’ll work side-by-side with ownership and our Las Vegas leadership team to learn our systems, expectations, and service standards. Then, you’ll take the lead in Arizona to establish a strong local presence and deliver the same high-quality experience our company is known for.

This is a ground-floor leadership role with significant autonomy and future upward mobility.

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Position Overview

We are seeking a driven, experienced, and hands-on General Manager to build, lead, and grow our Arizona division. This role requires a balance of field expertise, leadership, and operational oversight — especially in the early stages of market growth.

You’ll work side-by-side with ownership and our Las Vegas leadership team to learn our systems, expectations, and service standards. Then, you’ll take the lead in Arizona to establish a strong local presence and deliver the same high-quality experience our company is known for.

This is a ground-floor leadership role with significant autonomy and future upward mobility.

Key Responsibilities

• Own the success of the Arizona division , including operations, performance, and customer satisfaction

• Lead day-to-day operations: installations, service, scheduling, materials planning, and quality control

• Manage and support field technicians and subcontractors

• Ensure all work meets K&B standards on time, on budget, and with low callback rates

• Maintain accurate documentation: job notes, timelines, photos, materials, and customer communication

• Conduct site walks, scope jobs, and assist with estimates and proposals

• Uphold jobsite safety, including OSHA 30 requirements

• Build strong relationships with general contractors, clients, and vendors

• Recruit, mentor, and train local technicians as the division grows

• Help establish local processes, workflows, and culture supported by our successful Las Vegas team

• Represent K&B Communications as the primary on-the-ground leader in Arizona

Required Qualifications

• 5+ years of low-voltage experience

• Strong working knowledge of:

  • Access control

  • CCTV/IP video systems

  • Alarm systems

  • Data/voice cabling

• Proven experience leading crews or managing technicians

• Ability to perform fieldwork when necessary (ladders, lifts, commercial sites)

• Experience with job budgeting, scheduling, and documentation

• OSHA 30 certification

• Valid driver’s license and clean driving record

• Strong communication, leadership, and customer service skills

Preferred Qualifications

• BICSI certification

• Manufacturer certifications (Verkada, Avigilon, Lenel, Honeywell, etc.)

• Experience launching or growing a new region or division

• Ability to read blueprints, plan job flows, and estimate labor/materials

• Highly organized with strong attention to detail

What K&B Communications Offers

• Competitive salary

• Project success bonuses tied to quality, timelines, and customer satisfaction

• Paid time off + paid holidays

• Health insurance benefits

• Paid training and certification opportunities

• Strong leadership support from our Nevada headquarters

• Stable, family-owned company environment where your contribution truly matters

• Significant career growth potential as the Arizona division expands

What Success Looks Like (First 6 Months)

• Complete 3+ weeks of hands-on training in Las Vegas with ownership and management

• Successfully execute projects to K&B standards with low callbacks

• Establish strong working relationships with 2–3 general contractors

• Implement Las Vegas–tested processes to build reliable Arizona workflows

• Begin developing a local hiring pipeline for technicians

• Build early customer trust and deliver consistent service excellence

• Represent the K&B brand professionally while helping shape the Arizona division’s culture

Compensation & Benefits

• Performance Bonuses: Based on project success, operations performance, and Arizona division growth

• Benefits:

  • Health insurance

  • Paid time off & paid holidays

  • Paid training and certification opportunities

  • Stable, family-owned work environment

  • Strong leadership support from Nevada
  • Significant upward mobility as the Arizona division expands

Potential to grow into a regional director–level role as the company expands.

Who Thrives at K&B Communications?

We are a family-owned company, not a corporate machine. We succeed by hiring people who are:

• Motivated and goal-driven

• Customer-focused and professional

• Dependable and detail-oriented

• Excellent communicators

• Self-starters who take ownership

• Passionate about quality workmanship and leadership

Ready to Build Something Big?

If you're ready to lead a new market, build a strong team, and represent a trusted Nevada brand in Arizona,
we want to hear from you.

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