Rawhide- Food and Beverage Manager

Job Description

Job Description

Summary:

The Food & Beverage Manager is responsible for planning, coordinating, and executing a wide range of events at Rawhide Western Town & Event Center. This role requires a creative, organized, and detail-oriented individual who can manage multiple events simultaneously while ensuring the highest level of customer satisfaction. The Food & Beverage Manager will work closely with clients, vendors, and internal teams to deliver seamless and memorable events that align with Rawhide's unique Western theme.

Responsibilities:

Event Planning and Coordination:
• Collaborate with clients to understand their event requirements, objectives, and budgets.
• Develop detailed event plans, timelines, and schedules.
• Coordinate with internal departments (e.g., catering, entertainment, operations) to ensure all event aspects are covered.
• Source and manage relationships with external vendors and suppliers.

Event Execution:
• Oversee the setup, execution, and breakdown of events.
• Ensure all event activities adhere to established plans and timelines.
• Address any issues or challenges that arise during events promptly and effectively.
• Ensure compliance with all safety and regulatory requirements.

Client Relations:
• Serve as the main point of contact for clients throughout the event planning and execution process.
• Conduct site visits and walkthroughs with clients to finalize event details.
• Provide exceptional customer service and ensure client satisfaction.

Budget Management:
• Develop and manage event budgets, ensuring all expenses are tracked and within approved limits.
• Negotiate contracts and pricing with vendors to maximize cost-efficiency.
• Prepare post-event financial reports and evaluations.

Marketing and Promotion:
• Collaborate with the marketing team to promote events and increase attendance.
• Utilize social media, email marketing, and other channels to engage potential clients and attendees.
• Develop promotional materials and content that highlight the unique aspects of Rawhide events.

Team Leadership and Training:
• Lead, train, and motivate a team of event staff and volunteers.
• Assign tasks and responsibilities to team members and ensure they are well-prepared for their roles.
• Conduct performance evaluations and provide feedback to improve team performance.

Continuous Improvement:
• Gather feedback from clients and attendees to identify areas for improvement.
• Stay updated on industry trends and best practices in event management.
• Implement new ideas and strategies to enhance the overall event experience at Rawhide.

Supervisor Responsibility:
Oversees the supervision of personnel, which includes hiring, work allocation, training, problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance; provides guidance and feedback for assigned staff.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Working Conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work will primarily be performed in an office environment.
• Work will be performed both inside and outside on a regular basis, in most weather conditions.
• Noise level in the work environment is usually moderate.
• Evening, weekend, and holiday shifts are required as a normal part of this position.
• Occasional local day travel, Local travel to managed businesses.

Physical Demands:
While performing the duties of this job, the employee is regularly required to sit, stand, and walk extended period. The employee occasionally is required to bend, climb, stoop, lift, carry, push, kneel, crouch, or crawl. The employee must regularly lift and/or move 25 pounds, and occasionally lift and/or move up to 75 pounds.

Required Qualifications:
• High School diploma or GED.
• Food Handler's Card
• Serv Safe Manager Certification within 90 days of hire.
• Three (3) years of experience in event planning, management or related experience.
• CPR and First Aid Certification within 90 days of hire.
• Flexibility to work evenings and weekends as required for client meetings and events.
• Valid AZ driver's license, provide a 39-month satisfactory MVR report.
• Obtain a Tribal operator driving permit at the time of hire.
• A satisfactory result obtained through a test for illegal drugs.
• Acknowledge and agree to maintain a drug-free workplace.

Preferred Qualifications:
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Creative problem-solving skills and attention to detail.
• Knowledge and experience working with Gila River Indian Community or other Native American Communities.
• Proficient in MS office and other relevant workplace tools.