Full-time Sales Associate, Scottsdale Fashion Square - Scottsdale, AZ
Jimmy Choo is a 21st century luxury accessories brand, with shoes at its heart, offering an empowered sense of glamour and a playfully daring spirit. Full-time Sales Associate, Scottsdale Fashion Square - Scottsdale, AZ Purpose: Develop personal clientele and be instrumental in the development, enhancement and success of the Jimmy Choo brand. Role and Responsibilities:
- Represent the brand through client interactions (in-store and virtually) and act as a brand ambassador in the community
- Fulfill key-holder responsibilities (i.e., store opening and closing, cash handling and financial responsibilities)
- Maintain a high level of product knowledge
- Provide prompt, attentive and knowledgeable assistance to all clients and ensure the highest service standards are maintained at all times
- Cash wrap standards
- Client book management
- Inventory management
- Customer and After Sales service
- Ensure compliance with all company policies, procedures and directives
- End-of-Day Procedures (i.e. bag checks)
- Cultivate and maintain excellent Clientele relationships with consistent follow up as needed, including:
- Phone calls, emails, and thank you letters
- Maintain high productivity (consistently achieve and where possible, exceed monthly sales targets)
- Proactively identify and pursue opportunities to achieve financial targets and increase sales
- Assist with inventory and special projects as needed
- Associates should be able to effectively cover Back of House as needed and perform various inventory as well as Shipping / Receiving tasks
- Ensure visual standards are maintained at all times
- Be proficient with the register system(s)
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