Inside Sales Coordinator
Job Description
Job Description
Forms+Surfaces is a leading designer and manufacturer of architectural and site products used in high-profile commercial and public projects around the world. With approximately 600+ employees both local and international, our team of talented professionals and craftsmen spans numerous disciplines. We are currently seeking an individual wanting to get a running start with inside sales to join our team.
The Inside Sales Coordinator is part of our Project Sales Team. This role involves supporting our outside sales team with administrative tasks, following up on customer inquiries, and assisting with data entry and system requests. The ISC will build and maintain strong relationships with outside sales team members while providing support to PSCs during high-volume periods or vacation coverage.Responsibilities:
- Serve as a point of contact for our outside sales team as needed
- Process sample requests
- Implement basic quote modifications
- Escalate warranty issues to appropriate Project Managers or Product Specialists
- Shadow experienced PS's to learn advanced coordination processes
- Participate in training programs to develop technical product knowledge
- Build foundational understanding of construction documents and industry practices
- Monitor email generated workflows in Q for small orders; sheet goods, hardware or other quick turn products
To learn more about who we are and what we do, visit our website at forms-surfaces.com
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