Customer Service Associate - Remote
Qleen makes it easy for homeowners to automate their chores, from house cleaning to yard maintenance, window cleaning, and pool maintenance.
With our fully vetted service providers, super-easy online booking application, and A+ customer service team, Qleen makes it easy for customers to manage their household work.
We are looking to grow our customer service and service provider service teams.You might be the customer service team member we need if you are the following:
- Detailed: You are thorough in your work and with tracking progress on your tasks
- Self Managing : Can work with little to no supervision
- Ready & Willing : Can take on interesting and uncommon customer service issues
- Computer Skills: Able to work with applications you haven't seen before and know how to troubleshoot common computer issues
- Quality : You are always professional, efficient, consistent, and honest to your co-workers and to yourself
What You Will Be Doing
- You will be the first point of contact in our call center answering incoming calls from customers and Service Providers.
- Respond to customer emails, texts, and web chat inquiries.
- Help customers with bookings, including booking a service, canceling, and rescheduling.
- Help Service Providers with questions or issues regarding Work Orders and policy questions.
- Help customers and Service Providers troubleshoot software issues
- Work as part of a fully remote team, utilizing technology that allows for team communication, training, and meetings
Skills Needed
- Able to analyze customer emails and provide a thoughtful response that addresses all aspects of a customer's concern
- Able to handle incoming phone calls from customers without getting nervous
- Track multiple issues at the same time
- Ability to troubleshoot software malfunctions
- Able to work efficiently on a remote-based team of co-workers
PLEASE NOTE: This is a remote job, but only available for residents of Arizona
Required
- A computer and quiet place to work
- A good internet connection
- Must be a resident of Arizona
Compensation Pay Range
- $17.50 to $20.50/hr
- Based on experience
- Health Insurance Benefits available
- Paid Time Off
You can learn more about us at (
Recommended Jobs
Emergency Veterinarian
The Opportunity We are looking for an ER DVM to join our 22,000 square foot state-of-the-art hospital at Arizona Veterinary Emergency & Critical Care Center located in beautiful Gilber…
Foreman Installation Refrigeration - Commercial & Industrial
Overview: WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America’s Gr…
Outbound B2B Sales Rep- Appointment Setter
Appointment Setter- Outbound B2B Sales Rep $45K base + Uncapped Commissions | Remote- USA based only** &##128640; Ready to soar to new heights in sales? Join our dynamic team and be part of a po…
Senior Job Captain
Job Title: Senior Job Captain (Unlicensed) Location (City, State): Phoenix, AZ Compensation: $97,000 - $110,000 Discretionary annual bonus based on firm and individual performance Industry:…
Occupational Therapist
Occupational Therapist - Travel Position Location: Yuma, AZ Job Type: Travel Contract Duration: 13 weeks Shift: 5x8s Pay: $2327/week Job Description: We are seeking a compassionate and skil…
Automotive Technician
Automotive Technician Job Description AAMCO Transmissions is the world’s leader in transmissions and complex automotive repairs. We are expanding at a rapid rate and looking for the best of the b…
Space Systems Engineer
Responsibilities for this Position Space Systems Engineer ID: 2025-69795 USA-AZ-Scottsdale Required Clearance: TS/SCI, obtainable within reasonable time based on requirements Posted D…
Senior Civil Designer
Job Title: Senior Civil Designer Job Location: Avondale, AZ Job Type: Permanent Employment Requirements Summary of Position Responsibilities: Seeking a Senior Civil Design…
Environmental Manager - Arizona
POSITION SPECIFICATION ENVIRONMENTAL MANAGER / SR. MANAGER - ARIZONA The Organization Grid United is a mission driven company aiming to solve the largest barrier to a more reliable, resili…