Billing Associate

Job Description

Job Description

Description:

Who are we?

Trucker Path is a leading technology platform in the freight and logistics industry, trusted by over a million drivers and carriers for navigation, load planning, and operational efficiency tools. With deep insight into the commercial trucking ecosystem, Trucker Path continues to expand its offerings to better serve the evolving needs of its users.

Trucker Path Insurance (TPI) is the newest subsidiary of Trucker Path, created to provide innovative and accessible insurance products tailored specifically for truckers, fleets, and owner-operators. TPI aims to revolutionize how commercial drivers access insurance—streamlining processes, delivering value, and driving long-term customer relationships. As we rapidly grow our national footprint, we are building a world-class sales team focused on supporting the trucking industry with best-in-class insurance solutions.

What’s the job?

As a Billing Associate at Trucker Path Insurance, you’ll play a key role in keeping our agency’s billing and commission processes accurate, timely, and well-documented. You’ll work directly within agency systems and partner platforms to process payments, reconcile reports, and ensure smooth communication across teams. This role is ideal for someone who’s detail-oriented, collaborative, and motivated to learn in a fast-moving environment.

• Process and review payments for both agency and direct bill policies using agency and partner systems (e.g., Applied Epic, financing platforms, lead partner tools)
• Review reports on a daily, weekly, and monthly basis to ensure all transactions are accurate
• Update policy records in the AMS based on payment activity and ensure accurate documentation
• Serve as a liaison between our agency and the corporate finance team for commission and billing questions
• Collaborate with partners to resolve billing discrepancies and support account reconciliation
• Maintain account accuracy and completeness, ensuring billing records are clean, clear, and audit-ready

What’s the work location?

You’ll be based out of our stunning, light-filled headquarters in the Warehouse District of Downtown Phoenix—a 17,000-square-foot space designed for collaboration, creativity, and connection. During onboarding and training, you’ll work in-office five days a week to build momentum, meet your teammates, and ramp up with hands-on support. Once key KPIs and performance metrics are met, you’ll transition to a hybrid schedule of three in-office days per week—giving you the flexibility to balance focused work and in-person collaboration.

What's the earning potential ($$$)?

First-year earnings? This role offers a competitive base salary starting at $50,000, with opportunities for growth based on performance.

What are we looking for?

• 4 -6 years experience in a retail insurance agency setting (bonus if it’s trucking-specific!)
• Familiarity with insurance industry operations and billing workflows
• Working knowledge of basic accounting principle
• Proficiency in Microsoft Excel
• Experience with Applied Epic or similar AMS systems is a big plus
• Excellent attention to detail and organization skills
• Strong communication skills with a proactive, solution-oriented mindset
• Tech-savvy and quick to learn new systems and tools

Anything else? Absolutely! Benefits and Perks:

This is a place where every day we are inspired by our teammates, encouraging each other to be our best. The environment is friendly and supportive! And we feel it’s important to reward our team with competitive pay and benefits. Here are some of the highlights:

• Health Insurance: FREE medical coverage for employees for one of our plan options! And the ability to add dependents or choose an alternative plan and still receive a credit to keep costs down.
• Paid Time Off: Work hard, play hard! In addition to 10 holidays, we offer three weeks of paid time off so that you can achieve a healthy work-life balance.
• Paternity Leave: We support our team members as they grow their families! Once you qualify for FMLA, you are eligible to receive up to 6 weeks of paid paternity time to bond with a new child.
• Employee Assistance Program: We are proud to offer free access to SupportLinc, a global platform that provides on-demand care as you navigate personal or professional challenges. This confidential and compassionate support system is available to you and your family members anytime you need help.
• Team Building: We may work across time zones and countries, but we’re still united. We host a monthly schedule of team activities, quarterly town halls, open Q&A sessions, and other special events…so many fun ways for us to connect and support one another.
• Growth Opportunities: When our people grow…we grow! We offer leadership training, development journeys for core teams, and coaching/mentoring opportunities. Constant growth and development are inherent in our culture.
• Tools To Do The Job: We ensure you are hooked up with the tools, equipment, and systems you need. We begin the process prior to your start date, so you are ready to rock ‘n roll on your first day.
• What Else? We provide a 401(k) company match and 100% company-paid life/AD&D insurance/short-term disability. Our ultimate goal is to support you and your overall wellness.

Join our growing team and let’s have fun building this business together!