Retail Sales Associate Holistic Health Center

Job Description

Job Description

Job description:

Retail Sales Associate
Benefits

Employee discount, Paid time off, Paid training

In our growing holistic center, storefront, and uplifting, positive environment, we are looking for someone who will be a natural fit with our organizational culture, passionate about healthy living, is thoughtful, well-spoken, and professional.

We are looking for a results-driven retail Sales Associate to be responsible for all sales duties, from generating leads to closing sales. You will work closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You know how to listen to the customer, help them with the solutions that we provide, and sell our products and services. You will be expected to stay up to date with product features and benefits, deliver excellent customer service, maintain impeccable store appearance and merchandising, while consistently meeting the store’s sales goals.

Our team members are the face of our holistic center and interact with customers to help them choose health and wellness products and services, deliver superior customer service, and empower them with natural solutions to live happier and healthier.

Responsibilities:

Ensure high levels of customer satisfaction through excellent sales service

Assess customers' needs and provide assistance and information on product features

Welcome customers to the store and answer their queries

Follow and achieve store’s sales goals on a monthly, quarterly and yearly basis

“Go the extra mile” to drive sales

Maintain stock and store

Actively seek out customers in store

Remain knowledgeable on products offered and discuss available options

Process POS (point of sale) purchases

Cross sell products

Team up with co-workers to ensure proper customer service

Build productive trust relationships with customers

Comply with inventory control procedures

Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Skills:

Proven work experience as a Retail Sales associate, manager, or similar role

Basic understanding of sales principles and customer service practices

Proficiency in English

Basic Math skills

Working knowledge of customer and market dynamics and requirements

Track record of meeting sales objectives

Hands-on experience with POS transactions

Familiarity with inventory procedures

Solid communication and interpersonal skills

A friendly, positive, and energetic personality with customer service focus

Ability to perform under pressure and address complaints in a timely manner

Availability to work flexible shifts, weekdays, and Saturdays

High school degree; BS degree in Marketing or related field would be a plus

Proficient in Microsoft Office applications and able to navigate and use social media platforms, Publisher, and Canva

Flexibility and works well as part of a team

Other:

You are a people-person, have the ability to strike up a conversation, and love making connections with customers

You love empowering people with solutions to health needs

You are able to work independently, yet also able to receive direction in accordance with the company's goals and vision

You work fast, efficiently, and are meticulous and detail-oriented

You are self-motivated, can stay on task, and manage your own time

You are passionate about healthy living

You love selling products

Benefits:

Employee discount

Paid time off

Paid training

Benefit Conditions: Waiting period may apply

Education:

High school or equivalent (Required)

Experience:

Customer Service: 2 years (Required)

Health and Wellness: 2 years (Required)

Job Type: Part-tim e

Job Type: Part-time

Benefits:

• Employee discount
• Paid time off

Work Location: In person