Site Supervisor MailScan Services

IST Management Services
Phoenix, AZ

Overview

Job Opportunity in North Phoenix! We are seeking an experienced and motivated Site Supervisor to lead the daily operations within our Scanning & Mail Department. The ideal candidate will have strong leadership skills great attention to detail and the ability to guide a team in a customer focused environment.

Hours of Operation: Monday - Friday 8:00 AM - 5:00 PM

Location: 19th Avenue and Deer Valley Road

About Us:

IST Management is a business process outsourcing company. We have over 1800 employees and have been in business for over 25 years with operations in over 38 cities across the U.S. We provide a range of services geared toward litigation and corporate office support including e-Discovery services such as processing hosting court reporting collections/forensics managed review and managed services. IST Management is a Relativity Certified Provider. We also provide a full range of facilities management and office services.

Weve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nations Best & Brightest Companies to Work For as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nations Department of Defense and have committed to Hiring Our Heroes mission to hire 100000 active and former service members in 2021. IST Management has also been included in the INC 5000 list!

Check out for more info on us!

Responsibilities

Key Responsibilities

  • Oversee the daily mail center operations with receiving mail open and scan
  • Ensure timely processing delivery and distribution
  • Lead train and support staff to maintain high service and performance standards
  • Motivate workflow staffing and productivity
  • Maintain daily weekly and monthly logs reports of mail scans packages and supplies
  • Weekly payroll for staff
  • Act as primary point of contact for the clients
  • Attend monthly meetings to update site operations

Qualifications

Qualification

  • 2-3 years of experience in mail scan process shipping/receiving or related operations
  • Prior leadership or supervisory experience required.
  • Effective communication and customer service skills
  • Computer skills necessary (Microsoft Office tracking systems etc)
  • Ability to lift to 50 lbs. walk and stand for extended periods
  • Willing to adhere to company background and drug screening test

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completingyour application for employment please let us know by informing our Talent Acquisition team. Contact information here: respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.

Required Experience:

Manager

Posted 2025-11-27

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