Senior Certified Pharmacy Technician
Walgreens
Tucson, AZ
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
Models and delivers a distinctive and delightful customer experience. Job Responsibilities/Tasks Customer Experience
Salary Range: $20.5 - $27.5 / Hourly
Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
Models and delivers a distinctive and delightful customer experience. Job Responsibilities/Tasks Customer Experience
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Develops strong relationships with most valuable customers.
- Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
- Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
- Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
- Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
- Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
- Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
- Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
- Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
- May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
- Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
- Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.
- Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
- PTCB or ExCPT certification (except in Puerto Rico)
- One year of work experience as a pharmacy technician in a retail or hospital setting.
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evening and weekend hours.
- Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy, Health System Pharmacy locations, or in locations where this role is covered under a collective bargaining agreement)
- Prefer to have prior work experience with Walgreens.
- Prefer good math skills (counting, measuring and weighing medications).
- Prefer basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).
- Prefer the knowledge of store inventory control.
Salary Range: $20.5 - $27.5 / Hourly
Posted 2026-06-17
Recommended Jobs
IT Cloud Administrator
Arizona Autism United
Phoenix, AZ
Arizona Autism United (AZA United) is a Top Workplace Winner, non-profit organization, that truly cares about people and offers great professional development and internal job growth! We are curre…
View Details
Posted 2026-05-09
Aesthetic Nurse Injector
4EverYoung Anti-Aging
Mesa, AZ
Job Description Job Description The ideal candidate is a skilled, confident injector with a strong aesthetic eye, advanced injectable experience, and a passion for patient education and safety. Y…
View Details
Posted 2026-03-17
Regional Dry Van Company Driver W2 Job in Peoria, AZ by American Trucking Group
American Trucking Group
Peoria, AZ
Regional Dry Van Company Driver W2 - Peoria, AZ Are you a CDL-A driver in search of an OTR role that guarantees weekly home time with minimal physical demands? At American Trucking Group, we pro…
View Details
Posted 2026-04-27
Virtual Pharmaceutical Sales Specalist (Renal)
Phoenix, AZ
At Syneos Health, we challenge the status quo, we collaborate to deliver solutions, and we are passionate about changing lives… You proactively identify client challenges and leverage your outstan…
View Details
Posted 2026-06-17
Staff Accountant
Addison Group
Phoenix, AZ
Role: Staff Accountant Location: Scottsdale, Arizona Pay Rate: $27 - $31 /HR Internal Job ID: 10069686 Are you looking for a new opportunity in North Scottsdale? Our client, within th…
View Details
Posted 2026-05-08
Warehouse Associate
Ralphs Transfer Inc
Tucson, AZ
Job Description Job Description COMPENSATION: Hourly - Competitive EMPLOYMENT TYPE: part-time with the opportunity for full time JOB RESPONSIBILITIES: Excellent customer service is the …
View Details
Posted 2026-03-29
Dental Receptionist
Bushman Dental Care
Safford, AZ
Job Description Job Description Established Dental practice seeking a personable, positive, and professional Front Office assistant to join our team with a desire to grow your skills for possible…
View Details
Posted 2026-03-20
Graphic Designer
Signarama - Scottsdale
Mesa, AZ
Job Description Job Description Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a talented Graphic Designer to join o…
View Details
Posted 2026-03-16