Community Manager

Job Description

Job Description

Job Title: Community Manager
Location: Paradise North Estates - Phoenix, AZ
FLSA Classification: Salaried, Exempt
Compensation: $50,000-55,000 + quarterly incentives + full benefits
Position Type: Full-time

About 52TEN
52TEN is an established private investment firm, based in Scottsdale, Arizona, specializing in the acquisition and reposition of manufactured housing communities. As one of the top 100 community owners in America, 52TEN is recognized for its innovative approach and commitment to delivering the best experience in the industry to its employees, residents, investors, and vendors.

At 52TEN, we believe strong communities start with strong leadership. We are seeking a driven, service-oriented Community Manager to join our team at Paradise North Estates in north Phoenix, Arizona.

About 52TEN
We are seeking a Community Manager to oversee the day-to-day operations our newest manufactured housing community, Paradise North, in North Phoenix. This hands-on leadership role is responsible for delivering an exceptional resident experience while ensuring the community operates safely, efficiently, and in alignment with company standards.

The Community Manager oversees resident relations, leasing, home sales, rent collections, vendor coordination, and the supervision of the onsite maintenance technician. Success in this role requires strong organizational skills, sound judgment, and a proactive approach to community operations and customer service.

The ideal candidate enjoys building relationships with residents, takes pride in maintaining a well-run community, and is motivated to make a positive impact. This position partners closely with the District Manager and offers opportunities for professional growth as 52TEN continues to expand its portfolio.

Key Responsibilities

Leadership & Team Management

• Serve as a primary onsite leader, helping drive performance, accountability, and team culture
• Support supervision of onsite staff, including maintenance and contractors
• Partner with the Senior Community Manager on staffing, training, and performance management
• Lead by example in professionalism, urgency, and resident service

Operations & Administration

• Oversee daily property operations including office management, resident communication, and vendor coordination
• Ensure accuracy and timeliness of rent rolls, notices, move-ins/move-outs, and reporting
• Maintain organized records and ensure compliance with company policies and procedures
• Serve as a key point of contact for residents, resolving issues quickly and professionally

Financial Performance & Accountability

• Drive performance against key metrics including occupancy, collections, NOI, and home sales
• Support budgeting, forecasting, and variance management
• Identify opportunities to improve revenue and control expenses
• Execute on property-level business plans and performance initiatives

Home Sales & Revenue Generation

• Own and execute home sales strategy for the community
• Manage the full sales lifecycle including lead generation, showings, closing coordination, and follow-up
• Partner with leadership on pricing, inventory, and marketing strategies
• Track and report on sales performance and pipeline activity
• Actively contribute to occupancy growth through both home sales and leasing efforts

Leasing & Occupancy Management

• Conduct tours, process applications, and manage move-ins/move-outs
• Maintain strong curb appeal and community presentation
• Execute local marketing and outreach efforts to drive qualified traffic
• Minimize vacancy loss and maintain high occupancy

Property Maintenance Oversight

• Coordinate maintenance operations and vendor work
• Conduct regular property walks to ensure safety, cleanliness, and standards
• Ensure compliance with health, safety, and environmental regulations

Compliance & Policy Enforcement

• Enforce community rules consistently and professionally
• Conduct inspections and issue notices as needed
• Maintain accurate documentation of violations and resolutions

Resident Experience & Community Engagement

• Build strong resident relationships and resolve concerns proactively
• Support community events and engagement initiatives
• Foster a positive, safe, and welcoming community environment

Qualifications

Required

• 2+ years of property management or related experience
• Proven experience in sales, leasing, or revenue-generating roles
• Strong leadership capability with experience supervising or influencing teams
• Strong business mindset with a focus on performance and accountability
• Experience managing or contributing to property financial performance (budgets, KPIs, or P&L)
• Excellent communication, organization, and conflict resolution skills
• Proficiency with property management and business systems (Outlook, Google, etc.)
• Knowledge of basic maintenance operations
• Valid driver’s license and reliable transportation

Preferred

• Experience in manufactured housing, RV, or multifamily communities
• Experience with Rent Manager or similar systems

Compensation and Benefits

• $50,000-55,000
• Quarterly incentive compensation eligible based on overall community performance and individual contribution.
• Two weeks of Paid Time Off accrued in your first year of employment
• Company paid holidays
• Group medical, dental, and vision, and company-paid life insurance
• Mobile device reimbursement

Work Environment and Physical Requirements (with or without reasonable accommodation)

• Ability to sit, stand, walk, bend, and lift up to 25 pounds
• Combination of indoor office work and outdoor property inspections
• Frequent use of office equipment
• Ability to respond to occasional after-hours issues

Who We Are at 52TEN

• A high-performing team with the agility of a boutique company and the capability of a large one
• Forward-thinking and tech-savvy, always seeking smarter ways to work
• Deeply collaborative—both at our communities and across the company
• Committed to investing in our people, equipping you with the tools to thrive in your role and grow beyond it

Who We’re Not

• We’re not stuck in old ways of thinking or focused only on the bottom line
• We don’t forget that we’re people first—with families, ambitions, and values
• We don’t shy away from challenges or growth—we welcome them
• We don’t avoid accountability or repeat mistakes—we learn and evolve
• We don’t operate in silos—we win as one team

If this sounds like the right fit for you, we’d love to hear from you. Thanks for considering 52TEN on your career journey!

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