Behavioral Health Case Manager
- Medical, Vision, and Dental Insurance
- Retirement Benefits - Up to 5% Matching Contribution
- Paid Time Off/Sick Leave
- Paid Holidays (12)
- Tuition Reimbursement and Educational Leave
- Employee Recognition Program
- Provides non-intensive case management services in support of Behavioral Health patients and providers.
- Supports the behavioral health program and its team members.
- Engages in quality improvement and quality assurance activities for the department.
- Supports the organization as needed.
- Knowledge of case management practices.
- Foster a person-centered approach and maximize patient self-determination.
- Demonstrates respect for the patient’s preferences, interests, needs, culture, language, and belief system.
- Positive attitude and the ability to advocate for the patient’s needs.
- Knowledge of existing social and behavioral health resources for patient care.
- Excellent written and verbal communication skills and ability to establish rapport.
- Good documentation skills, including detailed and accurate documentation.
- Knowledge and understanding of mental health/substance abuse terminology.
- Knowledge of the mental health issues of the populations served.
- Ability to work independently with a strong sense of focus, task-oriented, non-judgmental, and a clear sense of boundaries.
- A strong sense of and respect for confidentiality.
- Courteous, honest, and professional always.
- Customer service oriented.
- Ability to plan work and execute assignments effectively.
- Excellent computer skills with Microsoft Office and electronic health records.
- Remain current and complete all assigned Relias trainings on time.
- A bachelor’s degree in social work or a related behavioral health field is required. A master’s degree in social work or a related field is preferred.
- Two years of relevant work experience.
- Bilingual in Spanish is highly preferred
- Experience working with underserved and diverse populations is preferred.
- Must possess a valid and unrestricted Arizona driver’s license (within 30 days of hire if applicant is from out-of-state) with no DUI/DWI or reckless driving convictions in the last five years. No more than two at-fault accidents in the last three years. Must maintain a valid Arizona driver’s license during employment. Must be insurable under NATIVE HEALTH’s liability auto policy.
- Must pass a criminal background check and obtain a Class I Fingerprint Clearance Card within the initial ninety (90) calendar days of employment and retain a valid card while employed with NATIVE HEALTH.
- Must pass substance abuse testing upon employment and submit to random testing during employment.
- Must provide an updated immunization (IZ) record at the time of employment.
- Must have a current (within 12 months) Tuberculosis (TB) skin report upon employment and provide an annual update.
- Must obtain Basic Life Support (BLS) certification within (90) calendar days of employment and maintain certification during employment.
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