General Manager - High-End Residential Design-Build & Maintenance

An industry-leading landscape services company seeks a strategic General Manager to lead operations during its next phase of aggressive growth. This pivotal role offers the opportunity to optimize operations, drive P&L performance, and scale a multi-service business while shaping company direction through accountable leadership.

The Role

Strategic & Operational Leadership:

• Own full P&L and operational accountability, driving revenue and sustainable growth through disciplined planning, execution, KPI management, and continuous improvement.

• Lead cultural transformation to build a proactive high-performance organization.

• Expand diversified revenue through core account development, cross-sell/upsell strategies, and strategic partnership.

Operational Excellence:

• Champion executive-level client experiences with clear service standards, escalation protocols, and retention practices.

• Enhance systems and processes across planning, scheduling, purchasing, change orders, job cost, and billing.

• Implement data-driven operating cadences using dashboard KPI reviews, and variance analysis

Team Development:

• Attract, develop, and retain top talent while building leadership bench strength.

• Establish clear roles, operating rhythms, and professional growth pathways

• Provide visible, hands-on leadership exemplifying integrity, professionalism, and accountability

Growth and Innovation:

• Drive profitable growth and revenue through account planning, pipeline discipline, pricing strategy and marketing including digital marketing technology.

• Foster innovation in service offerings, including sustainability and advanced operational practices.

Qualifications.

• 5+ years of operational leadership experience with proven P&L responsibility.

• Proven success leading multi-site or multi-service operations in landscape, construction, facilities, or adjacent service industries.

• Demonstrable success in driving profitable revenue growth and strategic business transformation.

• Exceptional interpersonal skills to manage client relationships and teams.

• Fluency in KPI management, job-cost control, forecasting, and operational reporting

• Strong executive communication skills.

• Bachelor’s degree required; relevant industry certifications are advantageous.

Culture & Benefits

Join a highly respected organization committed to setting new standards for operational excellence and customer experience. We value integrity, accountability, innovation, and continuous improvement - empowering leaders to thrive and excel. Lead meaningful change in an aggressively growing organization.