Office Administrator
The Office Administrator is the face of our company and is responsible for spreading our COOLture to our clients, guests, and real estate agents in addition to coordinating the office’s administrative support functions. This includes answering and transferring phone calls, processing email correspondence, greeting all guests at the front desk, and assisting with managing the Branch Manager’s calendar. The Office Administrator also plays an important role in supporting our Arizona Real Estate Compliance team by processing a daily log, preparing reports and audits, and supporting the onboarding/offboarding processes for our office’s Real Estate Agents. Essential Functions:
- Answer phone calls utilizing a multi-line telephone system and route calls to appropriate departments or personnel.
- Process email correspondence and sort/distribute physical mail.
- Assist the Branch Manager with their calendar management and scheduling appointments as needed.
- Greet all office visitors and provide a warm and welcoming experience; maintain the appearance of the reception area and office.
- Build and maintain relationships with the office’s Real Estate Agents to provide a positive experience and assist agents with general inquiries on office operations.
- Assist with driving Real Estate Agent engagement and retention by completing monthly check-in calls, preparing cards for birthdays and anniversaries, and providing updates on office events.
- Assist the Branch Manager in coordinating the new hire onboarding and/or termination processes for the office’s Real Estate Agents.
- Support the Compliance team’s operations by processing a daily commission log and paperwork, reviewing, and preparing commission instructions for signature, reviewing select files in SkySlope for Compliance Manager to complete, and assisting with check distribution.
- Prepare and process various audits and reports for the Operations team and Compliance Manager utilizing Microsoft Excel/Google Sheets, SkySlope, and Realty ONE Group’s zONE.
- Have knowledge/Experience with Social Media Platforms such as Facebook, Zoom, Instagram, Tik Tok, and more.
- Ability to record training classes and events as well as being able to post on our various social media pages.
- Perform any additional duties as assigned or requested by Branch Manager.
Has frequent contact and communicates with employees, real estate agents, Branch Manager, Compliance Department, and vendors. Qualifications:
Required:
- 1-2+ years of experience in an Administrative Support role.
- 2+ years of Customer Service experience is required.
- High School Diploma or equivalent.
- Excellent communication skills and computer knowledge with proficiency in Microsoft Office Suite and Google Suite.
- Able to work in a fast-paced environment.
- Resourceful, well organized, highly dependable, efficient and detail oriented.
- Ability to prioritize and handle multiple tasks and projects concurrently.
The Office Administrator must be able to bend, stoop, stand, and sit for various lengths of time. They must be able to lift and carry items up to 20 lbs. This is primarily a sedentary office classification and employees work in an office with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Cognitive Demands:
The Office Administrator must be able to multi-task various projects at once and work well under tight deadlines with a friendly, professional, and customer-centric demeanor. Special Requirements/Certification : N/A
Recommended Jobs
Site Maintenance Personnel
Janitorial Sanitation Specialist: Site Maintenance. Position Title: Maintenance Specialist. Location: Tempe, Arizona 85281. Schedule: F-T Mon-Fri, 5 days, 8 hours, 40 hours total. Salar…
Licensed Insurance Manager
Our Mission: At Sands Insurance, our mission is to transform how customers purchase insurance by combining educated expertise and efficient service to provide a seamless and empowering experience f…
Facilities Associate - Wednesday-Saturday 1:00PM-11:30PM
Closing: At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization . We know that there's strength in our diversity – that …
Corporate Payroll Accountant
: Moon Valley Nurseries, a leading name in the horticulture industry, is seeking a detail-oriented and experienced professional to join our corporate finance team as a Corporate Payroll Accountant. I…
Field Interviewer - Part Time (Phoenix)
The pay rate for this position is $21/hour. Hourly wage is based on experience and geographical location. Flexible work schedule Access to an employee discount program Reimbursable travel time…
Remote Travel Specialist
As a Remote Travel Specialist, you’ll play a mission-critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable…
Executive Administrative Assistant
Job Description Summary Job Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose…
2026 Management&Sales Training Program- Northern Arizona
Sherwin-Williams invites you to join our Management & Sales Training Program in Northern Arizona, designed to provide you with all the skills necessary for a dynamic career in sales and management wit…
Workforce Management Contact Routing Lead
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and custo…
Veterinarian
Associate Veterinarian Arizona resort area near mountains – Beautiful and affordable This Veterinarian opportunity is located in the gorgeous historic mountains of Arizona. You will not be expo…