Director of Sales
Description
Additional Information: This hotel is owned and operated by an independent franchisee Hotel Management Group (AZ). The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.
The Sales Manager is responsible for generating new business and maintaining existing Corporate Group Travel & SMERF. The sales manager utilizes their sales skills to drive revenue maximize profit and ensure quality experiences from start to finish for our guests. The following are essential duties and responsibilities of the sales manager:
Solicit and prospect new and existing accounts while developing and maintaining excellent client relationships. Responsible for selling/coordinating/detailing meeting space and food and beverage service at applicable hotels. Develop and deliver account strategy relating to overall hotel performance.
Responsible for effectively managing room inventory and room revenue by utilizing market industry data and knowledge to secure appropriate businesses to maximize hotel profitability through active room yield processes. Focuses on pricing and mix of business. Has an understanding of market fluctuations and trends.
Responsible for utilizing sales tools/systems to accurately identify forecast and communicate sales data. Ensures the integrity of sales data by documenting information in Salesforce on a daily basis. Utilizes sales tools such as Agency360 City Permit Reports proactive prospecting and other market intelligence to drive business. Position requires in-person sales calls and business meetings.
Responsible for client satisfaction by ensuring the clients needs and concerns are responded to in a courteous and timely manner. Ensures effective communication of client needs from sales to appropriate operational departments. Provides follow-up calls and correspondence to clients to encourage repeat business/customer referrals.
Responsible for effective self/workload and time management. Demonstrates clear written and verbal communication skills. Promotes collaboration and a positive professional work environment. Attends all daily weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs. Adheres to all HMG Standard Operating Procedures which include maintaining a clean polished and professional appearance. Must be flexible in work schedule as needed.
Responsible for reporting monthly and quarterly sales activities involving clear SMART goal action steps. Works closely with GM and management company in developing annual budgets and forecasts as well as utilizing these reports regularly to ensure that sales efforts are relevant to the revenue goals of the hotel.
Excellent working knowledge of creating and maintaining business accounts
Strong communications (telephone and in-person)
Strong writing and presentation skills
Requires knowledge of and strong ability to operate computers
Basic knowledge of hotel operations
Requires some knowledge in different distribution channels and knowledge in various RFP programs
Basic working knowledge of Property Management Systems (PMS)
Bachelors Degree or equivalent Experience preferred
Minimum two years Hotel Sales experience
Competitive salary- $55000-$60000
7 paid holidays
Annual sick hours that get paid out if not used and vacation hours that start accumulating on day one
Employee discount at applicable hotels
Quarterly performance-based bonus program with a 20% bonus potential
Health Insurance
This company is an equal opportunity employer.
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Required Experience:
Director
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