Senior Operations Analyst
- Define and document functional and technical reporting requirements; work with data engineering teams to ensure data sourcing, transformation, and model design meet analytical and process improvement objectives
- Serve as the liaison between business operations and data engineering, translating business objectives into technical requirements and ensuring alignment
- Leverage tools like Excel and Power BI to surface insights, track trends, and support data-driven decisionmaking, with a focus on identifying actionable opportunities for efficiency
- Setting and monitoring key performance indicators, and communicating trends and risks
- Employ advanced analytical tools and methodologies to develop forecasts and models that predict potential future challenges in billing
- Serve as a strategic partner to operational teams by understanding challenges faced and proposing technology solutions to improve efficiency or accuracy
- Conduct end-to-end assessments of workflows, systems, and operations to identify inefficiencies, bottlenecks, and risks
- Provide actionable insights and recommendations that inform leadership decisions and help prioritize operational
- Maintain current-state process documentation to support governance, risk management, and operational transparency
- Apply advanced root cause analysis (RCA) and data-driven techniques to uncover systemic issues and trends
- Lead the design and implementation of new processes, ensuring alignment between systems, people and data
- Develop and document future-state process designs that align with business goals and best practices
- When short-term technology solutions are needed, build out solutions using available resources such as Excel, Power Automate and Power BI
- Create process documentation, create training materials and communications to support adoption and change management
- Facilitate process reviews and team retrospectives to capture lessons learned and continuously improve execution
- Build reporting to capture key performance indicators to measure performance trends of new processes
- For departmental or enterprise-wide technology implementations, partner with the developing teams to understand the new system, advocate for the needs of the Finance department and build sustainable processes to support the new system
- Build and leverage strong relationships across departments to understand business challenges, influence decision-making and drive the adoption of new processes and systems
- Identify operational risks and control gaps, and collaborate with operational teams to measure and mitigate risk
- Serve as a champion for change, helping teams adopt new processes, technology and reporting tools
- Facilitate education and feedback sessions to ensure cross-functional alignment, opportunities for feedback and foster a culture of continuous improvement
- Bachelor’s degree in Business Administration, Analytics, Operations Management or related field
- Six Sigma Green Belt Certified
- 5+ years of experience in operations analysis, process improvement, or business consulting
- Advanced proficiency in Power BI, including DAX, Power Query, and data modeling
- Excellent analytical, problem-solving, and communication skills
- Experience in process documentation, requirements gathering, and workflow redesign
- Ability to balance hands-on data work with strategic thinking and cross-functional collaboration
- Change management and stakeholder facilitation experience
- Experience with SQL, Excel, and other data analysis tools
- Exposure to automation tools (Power Automate, Alteryx, etc.) or system integration projects
- Familiarity with project management methodologies (Agile, Scrum, or Waterfall)
- Proficient in Microsoft Visio
- Dedicated fax 866-268-8885
- Dedicated email
- US mail -
- Dedicated phone 1-866-242-2714 Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY
Recommended Jobs
Senior Enterprise Cloud Administrator
iT1 is looking for an experienced and highly capable Senior Enterprise Cloud Administrator to join one of our esteemed clients. Acknowledged as one of Arizona’s Best Places to Work for 11 consecutive…
Special Education Teacher/Coordinator
Job Description –Special Education Teacher/Coordinator MGRM Pinnacle (Pinnacle Charter Schools), Tempe, AZ Full-Time, On-site About MGRM Pinnacle Inc. At Pinnacle Charter Schools, we…
QA / QC Technician - Critical Facilities
QA / QC Technician - Data Center - Phoenix, AZ Our client is a Engineering Design and Commissioning Company that is a leader in the Data Center space. This role will be onsite at a the Customer'…
City Manager (Phoenix) at NoScrubs
About our client: NoScrubs is a seed-stage start up building the fastest laundry delivery service in the U.S. and they are looking for a City Manager to launch and run Phoenix, AZ. What is all…
Tax Reviewer
Description Robert Half is seeking an experienced Tax Reviewer to support a well-established CPA firm during the upcoming tax season. This is an excellent opportunity for a seasoned tax professional …
Sales and Service Leader
Sephora is seeking a Sales and Service Leader in Surprise, United States. This full-time role involves leading and inspiring teams to deliver exceptional client service and achieve sales goals. The po…
AI Finance - Senior Manager - Tech Consulting - Location Open
Location: Chicago, Akron, Arlington, Atlanta, Austin, Baltimore, Birmingham, Boca Raton, Boston, Buffalo, Charleston, Charlotte, Chattanooga, Chicago, Cincinnati, Cleveland, Columbia, Columbus, Dalla…
Arizona State University
Shake Smart is a growing nutrition brand specializing in freshly made protein shakes, convenient meal replacements, and healthy on the the go foods. Shake Smart is owned and managed by a young group …
Senior Accountant
NexMetro is an innovative real estate developer that is revolutionizing how consumers think about housing. We are seeking a Senior Accountant. The Senior Accountant is responsible for the day-to-day …
Explore the Vibrant Heart of Chandler as a Nurse!
Registered Nurse - Telemetry - Travel - (Tele RN) Take a travel assignment in Chandler as telemetry and step down Registered Nurse starting January 5, 2026 on 12 hour nights, caring for acute cardiac…