Volunteer Engagement Specialist - Phoenix

St. Mary's Food Bank
Phoenix, AZ

St. Mary's Food Bank is currently seeking a Volunteer Engagement Specialist to recruit, retain and engage volunteers as well as contribute to the overall mission of St. Mary’s Food Bank.This position is located primarily at our new Volunteer Center in Phoenix. Cross training will be required between all 3 of our buildings (Administration & Distribution Center and our Phoenix and Surprise Neighborhood Food Centers).

Responsibilities include, but are not limited to:

  • Recruiting volunteers throughout the year to ensure St. Mary’s Food Bank's daily production goals are met. Volunteer groups could include: Individual volunteers, corporations, schools, DES and faith-based groups.
  • Welcomes all volunteer groups and confirm that registration is completed.
  • Work with production to ensure all daily production goals are achieved.
  • Ensures all volunteers/groups are oriented and trained for all projects & scheduled shift times.
  • Sign off on service hours for all volunteers.
  • Document daily volunteer totals and send communication to Production team.
  • Send thank you notes and confirmation emails to all volunteer group leads.
  • Assisting with collecting donations from volunteers and other donors, ensuring the donations are processed correctly.
  • Conducting tours within the facility and warehouse.
  • Assisting in all areas with coverage as needed for front desk, Del Webb and Knight Center.
  • Processing volunteer data using online tracking systems such as Hands on Connect and our outlook calendar.
  • Developing, implementing, and maintaining volunteer recognition programs.
  • Responding to all correspondence and/or communication (voicemails and emails) in a timely manner.
  • Collaborating as a team member to ensure all St. Mary Food Bank initiatives are met.
  • Providing cross-training at all locations.
  • Performing duties and tasks in a safety sensitive environment.
  • Other duties as assigned.

Qualifications

  • Minimum of a High School diploma or equivalent; Associate’s or Bachelor’s degree is preferred with a focus on Communication or Non-Profit degrees.
  • 1-2 years’ experience working with volunteers or in a similar environment.
  • Be able to lift and/or move up to 30 pounds.
  • Experience speaking to large groups.
  • Solid verbal and written communication skills.
  • Intermediate computer skills with Microsoft Office products.
  • Must have the ability to exercise discretion and independent judgment to accomplish the goals and objectives of the Volunteer Engagement Department.

What we offer:

Pay is $20/hr.

  • Competitive Compensation Package:
    • Competitive Pay, including:
      • 401(k) Retirement Savings Plan with a generous employer match
      • Employee Referral Bonus Program
      • Tuition Assistance
  • Comprehensive Benefits:
    • Medical and Insurance Coverage
      • An employee-only medical plan at no cost to you
      • 4 low-cost employee-only, spouse and/or family member medical plans
      • Vision and Dental coverage
      • Health Savings Account generously funded by the employer and Flexible Spending Account options
      • Short- and Long-Term Disability, Life and Accidental Death & Accident Insurance at no cost to you.
      • Employee Assistance and Wellness Programs
      • Optional Pet Insurance and Legal Shield Identity Theft offering
    • Time Off
      • 15 PTO days, accrued bi-weekly, that increases with length of service
      • 40 hours of Personal/Sick time
      • 8 Company Paid Holidays

This is your chance to join a cohesive and welcoming team and make a difference in our Arizona communities. Join our Mission to alleviate hunger.

Qualified candidates are invited to submit their resume to: https://jobs.firstfoodbank.org/

St. Mary’s Food Bank is an equal opportunity employer. We evaluate qualified applicants without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.

Posted 2025-10-03

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