Engineer

Sales Engineering Role

Sales Engineering unlocks and empowers prospects' full potential on the Plaid Network. We bring product expertise and drive Revenue outcomes by being customer-obsessed technical advisors in the pre-sales process.

You'll work closely with our Enterprise Sales team as the technical lead during the pre-sales process. You will be responsible for partnering with Account Executives, proactively pushing deals forward by overcoming technical objections and building solutions around Plaid products. You will ensure a successful transition to the post-sale stage of the customer lifecycle and partner with account teams to drive adoption of new products by existing customers. You will be expected to have significant knowledge of the Fintech ecosystem and a deep understanding of how clients can best utilize Plaid.

Responsibilities

• Serve as the technical lead for Enterprise accounts throughout the sales process
• Partner with Account Executives to demonstrate to prospects how Plaid can best address their use cases and technical requirements. Specifically, to design solutions and share best practices throughout the sales process
• Engage deeply with technical stakeholders in the pre-sales process to drive alignment and buy-in
• Provide demonstrations, address technical questions, architect implementation solution(s) and handle RFP responses in a thorough and expedient manner
• Take a hands-on role in POCs, where inquisitive and critical thinking is needed to identify, diagnose, and rectify any performance shortfalls
• Constantly re-evaluate selling assets and process to enable more efficient/effective messaging to customers
• Work with our engineering and product teams to translate prospect feedback into meaningful product insights
• Collaborate with current SE team to up-level team knowledge and capabilities

Requirements

• 5-7+ years of customer facing experience selling to large enterprises
• Familiarity with Identity Verification, stolen, synthetic, and first?party fraud or Income Verification, Cash Flow Underwriting
• Fluency with insights products and models with ability to translate them into clear customer recommendations
• A strong sense of customer empathy
• A background that combines business experience and technical acumen.
• Strong communications skills with a confident and proactive approach to client management.
• Consultative mindset with ability to translate technical choices into business value
• Ability to quickly understand new technologies and complex concepts quickly
• Knowledge of mobile and web application architecture specific to interfacing with API platforms
• Willing and able to travel up to 50% of the time

$121,296 - $210,000 a year

The target base salary for this position ranges from $121,296/year to $210,000/year. The target base salary will vary based on the job's location. Our geographic zones are as follows: Zone 1 - New York City and San Francisco Bay Area; Zone 2 - Los Angeles, Seattle, Washington D.C.; Zone 3 - Austin, Boston, Denver, Houston, Portland, Sacramento, San Diego; Zone 4 - Raleigh-Durham and all other US cities. The base salary range listed for this full-time position excludes commission, equity and benefits. The pay range shown on each job posting is the minimum and maximum target for new-hire salaries. Actual pay may be higher or lower depending on factors like skills, experience, and relevant education or training.

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at [email protected].