IT Business Services Analyst

It’s an exciting time in technology, and that buzz is felt throughout PetSmart! We are continuing to grow at a faster pace and we want to continue to provide best-in-class experiences for pets and pet parents.

Our Technology team has 6 different departments: Information Security, Service Delivery, Business Enabling Systems, eCommerce & Marketing Technology, Data and Stores, Services & Supply Chain.

Whether it’s online or in our stores, the work that the IT team does is instrumental in PetSmart’s success. We have a strategic and actionable plan underway and are looking for associates who are just as excited about it as we are.

Collaborative & Flexible Work Environment: We believe in fostering growth, teamwork and creativity in a dynamic workplace. This role is based at PetSmart’s Phoenix Home Office, where associates currently enjoy the benefits of in-person collaboration while having the flexibility to work remotely one day per week (a “flex workday” with leader approval), and an expected four days in the office. At PetSmart, you’ll be part of an engaging and supportive environment designed to help you and our teams thrive.

This role works in our Phoenix Home Office. Visa sponsorship is not offered for this role

Is your passion to partner with technical programs that deliver solutions, focused on supporting a growing and dynamic business? Do you love pets and want to join your experience with enabling systems that help PetSmart be the trusted partner of Pet Parents and their pets?

PetSmart is seeking an experienced Technology Financial Analyst to deliver high-quality analytical support and foster strong cross-functional partnerships. This role is responsible for collaborating with teams across the organization to support solutions that align with PetSmart’s strategic goals.

PEOPLE & TEAM INFLUENCE

• Advise team leaders on discrepancies, contract updates, and upcoming renewals to ensure alignment and accuracy
• Build and maintain strong working relationships across Technology, Finance, and Accounting teams
• Foster vendor partnerships to support effective budget planning and expense management
• Remain flexible and responsive to shifting priorities, evolving demands, and tight deadlines

Responsibilities:

• P&L Expense Management: Manages department billing of Telecom and other IT-related expenses. Benchmarks expense practices and identifies opportunities to reduce costs. Evaluates and validates expense data as needed. Audits invoice and validates charge detail.
• This role facilitates the creation and management of the Technology Store and DC Telecom monthly budget, variance analysis, cost allocation and analytical reports. Works with team management to set annual budgets. Ensures cost reclassifications and accruals are properly posted. Works with project managers to update and validate project financial data as needed.
• Vendor Management: Facilitates vendor procurement process to deliver best value. Creates purchase orders and confirms that orders received meet specifications or agreements. Ensures invoices are coded accurately before approval. Maintains effective vendor relationships through participation in regular vendor meetings and follow-up on vendor issues and requests.
• Contract Management: Works with Legal partners as needed on contract execution and interpretation. Ensures proper submission of Contract Review Forms and all information is provided to Legal to facilitate contract approval. Prepares contracts for PetSmart signatures and route to the appropriate signatory based on signing authority.

Qualifications:

• Proficiency with Microsoft Office (Excel, Word, PowerPoint); advanced Excel skills
• Working knowledge of basic accounting principles, including Generally Accepted Accounting Principles (GAAP), amortization, and accruals and a deep understanding of CAPEX, OPEX, and budgeting processes.

ABOUT OUR IT TEAM:

We’re growing at a faster pace than we ever have before, investing heavily in cutting-edge technology and, more importantly, OUR PEOPLE. Our PetSmart IT team isn’t just its own department, they are valued business partners to every area of our company. At every level, our IT associates are empowered to come up with innovative ideas that have strategic impacts to the business. You’ll take pride in the work that you do and the “why” behind it all—for the love of pets.

At PetSmart, we work hard to create a culture where and we celebrate the unique stories, backgrounds, and experiences our associates share. These experiences not only bring new perspectives in shaping our Belonging culture but they’re core to PetSmart’s success.

Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position.

Our home office offers outstanding amenities in a fun and rewarding workplace including:

• Pet friendly environment, bring your pets to work!
• On-site Dog Park
• “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
• “Sit & Stay” Café serving fresh breakfast and lunch options
• On-site coffee bar
• “Lil’ Paws” learning center and onsite daycare facility (associate paid)
• Volunteer events with PetSmart Charities
• Learn more about #Life A tPetSmart here:
• Check out Associate stories and share in some celebrations at PetSmart:
• Explore PetSmart Benefits here:
• If you don't already live in the Phoenix area here's a guide to the area:

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.