Medical Receptionist
Job Description
Job Description
We are looking for a detail-oriented Medical Receptionist to support daily front-desk operations for a healthcare setting in Phoenix, Arizona. This Long-term Contract position is ideal for someone who enjoys creating a welcoming patient experience while keeping scheduling and administrative tasks organized and accurate. The role involves coordinating appointments, assisting with patient intake, and helping the office run smoothly through attentive communication and reliable front office support.
Responsibilities:• Welcome patients and visitors, provide courteous assistance, and maintain an organized reception area throughout the day.
• Manage appointment calendars, schedule patient visits, and adjust bookings as needed to support clinic operations.
• Handle patient check-in procedures, verify basic information, and direct individuals to the appropriate next steps.
• Answer incoming calls, respond to routine questions, and route messages to clinical or administrative staff when necessary.
• Perform front office administrative tasks such as preparing forms, updating records, and supporting daily office workflow.
• Use basic medical terminology appropriately when communicating about appointments, services, and general office processes.
• Assist with patient-facing documentation and help ensure information is entered accurately into office systems.• Experience working in a medical front office or similar healthcare reception environment.
• Ability to perform core receptionist duties with professionalism, accuracy, and strong attention to detail.
• Familiarity with patient scheduling and front-desk coordination in a clinical setting.
• Working knowledge of basic medical terminology.
• Strong verbal communication and customer service skills when interacting with patients and staff.
• Comfortable using office systems, managing multiple tasks, and staying organized in a busy environment.
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