Investigative Support Specialist - Intel Unit

Pima County
Tucson, AZ

Job Description Summary Department - Sheriff's Department

Job Description

Job Type: Classified

Job Classification: 5693 - Investigative Support Specialist

Salary Grade: 8

Pay Range:

Hiring Range: $23.28 - $27.36 Per Hour

Pay Range: $23.28 - $31.44 Per Hour

Range Explanation:

  • Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

  • Pay Range is the entire compensation range for the position.

Performs specialized technical work in researching, obtaining, summarizing, and disseminating confidential investigative information to support various law enforcement operations. Ensures the accuracy, integrity, and security of the Arizona Criminal Justice Information System (ACJIS) network, adhering to modern data privacy standards and regulations. Provides training and support to enhance the capabilities of investigative support staff.

Essential Functions:


As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department’s need and will be communicated to the applicant or incumbent by the supervisor.

  • Conducts comprehensive research and obtains data and information from a variety of sources, including automated systems and the Arizona Criminal Justice Information System (ACJIS) network, to support law enforcement investigations and operations within the Sheriff's Department or County Attorney’s Office;

  • Prioritizes and validates requests for research assistance, determining the most appropriate procedures to collect and provide investigative information promptly and in the required format;

  • Summarizes and disseminates investigative information to authorized personnel, law enforcement agencies, and relevant criminal information networks, ensuring compliance with all applicable federal, state, and local laws and regulations regarding access and dissemination of criminal information through the ACJIS operating manual;

  • Maintains strict security and confidentiality protocols for all encountered information, adhering to established guidelines and procedures;

  • Communicates with field investigators via radio or telephone from an office setting to assist in identifying and locating potential witnesses, obtaining pertinent information such as surveillance data, criminal histories, and financial records using restricted-access resources;

  • Retrieves information from surveillance video tapes and audio records, copies video footage, and assists in organizing images in the picture database (MUG);

  • Operates advanced audio and video systems effectively;

  • Maintains, updates, and secures spreadsheets, databases, files, and networks to ensure the integrity and confidentiality of information;

  • Indexes, classifies, compiles, codes, and files records, reports, and documents accurately;

  • Prepares reports for submission to the Department of Public Safety, County Attorney’s Office, and other relevant agencies regarding information inquiries and usage;

  • Conducts training and orientation sessions for new employees on the use of investigative information resources, including the ACJIS network, picture database (MUG), evidence materials, and surveillance tapes;

  • May provide testimony in court proceedings as needed;

  • May assume a leadership role over clerical/administrative support staff.



Minimum Qualifications:



Bachelor's degree from an accredited college or university with a major in criminal justice, law enforcement, legal terminology, or related field as determined by the department head at the time of recruitment.

(Relevant experience and/or education from an accredited college or university may be substituted.)



OR:



Two years of experience with Pima County working in a criminal justice, legal, or law enforcement administrative job classification.

Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.

Preferred Qualifications : (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):

  • Experience with/knowledge of GIITEM or intelligence units.

  • Experience supporting correctional staffing operations or scheduling.

  • AZGIA or equivalent training.

  • Experience with/knowledge of briefing or instructing others.

  • Experience with/knowledge of prison and street gang structures.

  • Experience with/knowledge of testifying in a court setting.

  • Bilingual (English/Spanish).

Selection Procedure :

Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process.



Supplemental Information:

Licenses and Certifications : Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant’s suitability to operate county vehicles in accordance with Pima County administrative procedures. Some positions must possess and maintain as a condition of employment the Terminal Operator for ACJIS certification. Failure to maintain the required licensure shall be grounds for termination.

Special Notice Items: This position will require a post-job offer physical and/or drug screen. The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County. This position requires satisfactory completion of a personal background investigation by the court or law enforcement agencies, due to the need for access to County Attorney and Court facilities, records, and communication systems.

Physical/Sensory Work Requirements : Constantly operates a computer and other office machinery. Constantly observes details at close range. Frequently remains in a stationary position. Occasionally moves office equipment weighing up to 25 lbs.

Working Conditions : Working conditions will be determined by the position.


EEO Information : Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.

Posted 2026-04-10

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