New Car Sales Specialist

At Chapman Chevrolet, our mission is to be the valley’s leading Chevrolet dealership. Conveniently located in Tempe, AZ, we’re proud to serve customers from all over the Phoenix area, delivering top-notch service, unmatched inventory, and competitive pricing to meet every customer’s needs and budget. We are on the hunt for dedicated sales professionals with a knack for building relationships and achieving goals, who are focused on the client experience, and demonstrate professionalism and integrity to join our new car sales team. As a New Car Sales Specialist, you will work with clients in person and over the phone to guide them through a seamless, stress-free car buying experience. If you enjoy a role where you can interact with new people and thrive in an environment where each day is different, we encourage you to apply! What We Offer:

• Attractive Commission Pay Plan: Enjoy a pay plan that rewards results and offers unlimited earning potential.
• Professional Development: Access ongoing training and growth opportunities to advance your career.
• Supportive Team Environment: Join a collaborative team where your contributions are valued.
• Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.
• Volunteer Opportunities and more!

Benefits to Support Employee Wellbeing:

• Comprehensive Health Coverage: Essential medical, dental, and vision plans with low-cost premiums and minimal out-of-pocket costs.
• Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work.
• Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax dollars.
• Affordable Life and Disability Insurance: Cost-effective plans providing financial security for you and your loved ones.
• Employee Assistance Program (EAP): Free, confidential support for personal and professional challenges, including counseling and financial advice.
• 401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings.
• Generous Paid Time Off (PTO): Time off to recharge and maintain work-life balance.

Core Responsibilities:

• Greet visitors and ask questions to uncover their vehicle needs, then make knowledgeable product recommendations.
• Employ a consultative sales approach, informing customers of vehicle offerings that fit their lifestyle and budget and perform demonstrations and test drives.
• Suggest additional add-ons and optional packages that enhance the vehicle ownership experience.
• Work with customers and other staff to overcome objections and secure deals that satisfy both the customer and the dealership’s objectives.
• Guide customers through the completion of sales and financing paperwork
• Personally deliver sold vehicles to buyers and assist with technology set-up and questions, ensuring the customer leaves the dealership feeling confident in their purchase.
• Preserve client relationships by following up to ensure satisfaction after the sale and address any concerns.
• Handle phone and internet sales leads promptly and log all lead management activities in the CRM software.

Desired Qualifications and Experience:

• Proficient customer service skills acquired through at least 1 year of experience in a related role (retail sales, business development, customer service, etc.)
• While experience selling new or used cars is helpful, it is not necessary. We provide training and resources to help you succeed!
• Strong people skills are essential! The ability to communicate clearly and effectively, use active listening, and build rapport with guests.
• Comfortable working with computers, navigating multiple programs and entering data efficiently.
• Bilingual is a plus!
• A clean driving record and valid driver’s license are required.
• Ability to successfully complete pre-employment screenings including a background check and drug test.

Hours and Work Environment: We are looking for candidates that are available to work a flexible schedule that includes days, evenings, Saturdays and some holidays. Our hours of operation are Monday – Friday 8AM to 9PM and Saturdays 8AM – 8PM. We are closed every Sunday and offer a 5-day workweek to support work-life balance. This is an onsite role that requires working in the dealership showroom and occasionally outdoors on the sales lot for vehicle demonstrations and test drives. To Apply: If you think you would be a great fit, please apply with your resume, and we will review applications and reach out by phone or email with next steps.