Customer Service Representative
Were looking for a customer-focused Customer Service Representative to assist clients through a structured, advisor-led service model. In this fully remote role, youll guide clients, coordinate details, and ensure every interaction is smooth, organized, and professional.
Youll collaborate closely with assigned advisors to manage client requests, answer questions, and provide timely updates related to scheduling, planning, and confirmations. This role is ideal for someone who enjoys helping others, staying detail-oriented, and delivering consistent, high-quality service in a structured remote environment.
Key Responsibilities
- Assist clients under their assigned advisor, providing accurate guidance and support
- Respond promptly to client inquiries and provide clear, helpful information
- Manage scheduling, confirmations, and follow-ups to ensure a seamless client experience
- Maintain organized records and document all communications accurately
- Support continuous improvement of client processes and workflows
Qualifications
- Strong communication and customer service skills
- Comfortable working independently in a remote setting
- Detail-oriented, reliable, and tech-savvy
- Must be a citizen of the US, UK, Spain, LATAM, and Australia
- Prior client-facing or administrative experience preferred but not required
What Makes This Role Stand Out
- 100% remote work with flexible scheduling
- Structured onboarding, training, and ongoing support
- Collaborative team environment with opportunities for growth
- Gain experience working in a structured advisor-led client service model
Recommended Jobs
Dental Healthcare Virtual Assistant
We are a US-based company seeking medically trained staff based in the Philippines. As a Dental Healthcare Virtual Assistant® (DHVA), you will work directly with our clients -- Dentists and dental…
Accounts Payable Technician
Position Summary: The Accounts Payable Technician is responsible for ensuring the proper entry of accounts payable documentation including invoices, vouchers, expense reports, and check requests int…
Senior Data Engineer
"We believe CVNA is in the early stages of becoming the next U.S. retail category killer." – Stephens Investment Bank, Analyst Report, Sept. 2024 Building leading-edge technology has been at the c…
General Warehouse - Now Hiring
Ready for your next manufacturing, warehouse or industrial job opportunity? If you're a hard worker who thrives in fast-paced environments, we want you to join our team today. Highly motivated profess…
SDR Manager
Title SDR Manager Desired Location Scottsdale/ Greater Phoenix Area Hybrid – 3 days in the office per week The world of payment processing is rapidly evolving, and businesses are look…
MEP Preconstruction Manager (Mechanical)
Position Description GCON is seeking a detail-oriented, technically skilled MEP Preconstruction Manager (Mechanical Focus) to join our growing Preconstruction team. In this role, you’ll oversee the m…
Work-From-Home Travel Representative
We are seeking a Work-From-Home Travel Representative to assist clients before, during, and after their trips. In this remote role, you will provide customer support, handle travel-related requests, …
Drywall Installer/Installation Repair/Texture and Finishing Technician
THIC Restoration is looking for a skilled drywall installation, repair, texture and finishing technician. This is a hands-on role for someone who takes pride in craftsmanship, works efficiently, and …
Team Lead Moving and Junk Truck Drivers
College HUNKS Hauling Junk & Moving Denver location. Moving and Junk Hauling captains and team leaders. Clean drivers license and clean criminal record required. H.U.N.K.S. - Honest, Uniformed,…
Vascular Ultrasound Technologist
Job Posting: Vascular Ultrasound Technologist Job Description Discover Vein And Vascular Center is excited to announce the availability of a career opportunity for a Vascular Ultrasound Technolog…