Customer Service Representative

Job Description

Job Description

Customer Service Representative – Call Center Location: AZ (Must reside in Arizona) Schedule: Monday–Friday, 8:00 AM – 5:00 PM Employment Type: Long-term temporary opportunity - Until September of 2026

Calling all call center pros with serious staying power! If you've spent 4+ years mastering the art of customer service, we want to meet you. This role is perfect for someone who thrives on solving problems, enjoys helping people, and knows how to keep cool in a fast-paced environment.

What You'll Be Doing:

• Be the first friendly voice customers hear when they call
• Help with billing questions and process secure payments
• Keep customer orders updated, accurate, and on track
• Create service cases and escalate issues when needed
• Document customer interactions with precision in CRM systems
• Meet performance goals for quality, accuracy, and speed

What You Bring:

• High school diploma or equivalent
• At least 2 years of consistent work experience in your most recent role
• Preferably 2+ years in customer service or call center work
• Confidence handling payments and sensitive customer information
• Strong communication skills and a knack for solving problems
• Basic computer skills and the ability to multitask across systems
• Dependable, punctual, and a true team player
• Bilingual (English/Spanish) is a plus

The Fine Print:

• Must pass a background check and federal drug screening (THC disqualifying)
• Must meet employment and education verification standards

If you're ready to join a team that values your experience, supports your growth, and knows how to keep things interesting—apply today and let’s make customer service better together.

Pay Details: $20.00 per hour

Search managed by: Jessica Starr

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to uat.lhh.com/us/en/candidate -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.