1.20. Configuration/Deployment Technician

Job Description

Job Description

* * This position is 100% on-site in Phoenix, AZ (zip code 85009). **

Our direct client has an opening for a Configuration/Deployment Technician position # 614. This position is for 12+ months, with option of extension, and will be worked 100% on-site in Phoenix, AZ.

If you are interested, please submit the following:

YOUR CURRENT RESUME

YOUR HOURLY RATE

Below is the job description – Resumes due ASAP –

Position Description | This is NOT a remote position: The IT Quoting, Solutions and Deployment technician role within ITG (Information Technology Group) supports the full lifecycle of IT assets/equipment, from quoting and receiving to configuration, deployment and surplus. These technicians are working with internal customers on a daily basis.

• IT Quoting, Receiving, Stocking, Standards, Imaging, Configuration, Deployment, Surplus, Desktop support, support customers on the network; fix computer related problems; troubleshoot hardware problems; research and implement potential solutions; support agency’s warranty and non-warranty computer and printer repair work; and assist with assigned project tasks. Ensures compliance with standards for systems software and documentation.
• Teach customers how to use PC related software and hardware.
• Assist with major deployments of hardware and software. Monitors system reliability and availability. Attend section staff meetings.
• Complete mandatory training classes and other classes as assigned.

Skills Required:

• Strong customer service and analytical skills.
• Excellent interpersonal, written and oral communication skills Advanced troubleshooting and problem solving skill.
• Excellent self-organization and time management skills Ability to work collaboratively in teams and across organizations.
• Ability to synthesize feedback and adjust plans accordingly.
• Ability to develop and write technical documentation.
• Ability to evaluate and test emerging technologies.
• Ability to apply creative solutions to business problems to ensure business needs are most effectively met *Resource will be working in a professional environment and will be held to a dress code standard.

Skills Preferred:
Experience Required/Qualifications and Education Requirements:

• General working knowledge of infrastructure technologies and in-house developed applications utilized in the enterprise.
• Ticketing and Department operating procedures.
• Knowledge of Microsoft products including operating systems and Office Knowledge of Gmail productivity suite Computer hardware configuration and repair knowledge.
• Knowledge of Ethernet network topology to assist with troubleshooting network issues.
• Knowledge of IT infrastructure industry standards and best practices.
• Advanced troubleshooting skills Problem definition and alternative analysis skills.
• Experience with Active Directory Experience with Windows 10 Experience with Windows 7 Time Reporting MS System Center Configuration Manager MS Deployment Toolkit.

Experience Preferred:
Education Required:

• Minimum 4 years of current working experience in an IT field.
• Must have a current AZ Driver’s license with a good driving record.
• Associate/Bachelor degree in a related field is preferred.