Team Leader

Team Leader

At Chick-fil-A, the Team Leader role is more than just a job; it is an opportunity to lead with purpose and support a high-performance team in delivering exceptional guest experiences. Working directly for an independent Owner/Operator, Team Leaders gain hands-on leadership experience while driving daily operations, developing team members, and ensuring excellence in service and food quality.

Position Type:

Full-time and Part-time

What We Offer to Support You!

FLEXIBILITY TO THRIVE

We understand that you want a job that fits your life, whether it’s the happy times or the challenging times. From being closed on Sundays to having your schedule two weeks in advance, and even being able to request time off, we’re here to make sure you find a job that works for you.

• Closed on Sundays – Dedicated time off for rest, family, and more.
• Flexible Scheduling – Over 90% of time-off requests granted (exceptions apply around holidays and special business needs).
• Schedule Released 2 Weeks in Advance – Plan for life events with ease.
• Paid Time Off – Available for full-time team members with 1 year of service.
• Paid Bereavement Leave – For the loss of an immediate family member.
• Paid Maternity Leave – Available for full-time team members.

OPPORTUNITIES TO GROW

Chick-fil-A is the perfect place to learn, grow, and achieve your goals! Whether you’re looking to develop leadership skills, receive valuable feedback, or gain the knowledge and tools to create a bright future, we’ve got you covered.

• Education Assistance – Up to $25,000 in Chick-fil-A Remarkable Futures Scholarships and tuition assistance through InStride.
• Leadership Development – Gain experience in leading a team, developing others, and influencing restaurant operations.
• Career Pathways – Opportunities to advance within Chick-fil-A and develop skills transferable to any industry.

COMMITMENT TO YOUR WELL-BEING

Prioritize your well-being with free virtual primary care, comprehensive support for medical needs, and accessible mental health resources.

• Direct2Care – Free virtual primary care and up to 10 complimentary mental health consultations annually for you and your household.
• Health, Vision, and Dental Contributions – Reserved for full-time team members and those no longer in high school.

SUPPORT FOR YOUR FINANCIAL FUTURE

• Initial Uniform Cost Reimbursed – After 6 months.
• Employee Meal Benefits – Up to $13 per shift worked (over $3,000 annually for full-time team members working 5 days a week).
• Performance Raises – First raise at 90 days and annual performance-based increases.
• Employee Referral Program – Earn $150 when someone you recommend is hired and stays for 6 months.
• Transportation Support – Metro Fare/Light Rail Reimbursement up to $65 per month.
• Childcare Assistance – Up to $350 per month for working families.
• Retirement Contribution – Simple IRA match up to 3%.
• Grade Reimbursement – $25 per “A” in core classes for students with at least 3 days of availability.

What Will Be Expected of You!

Live Out Our Purpose

We exist to care for our team, our guests, and our community. We exist to grow personally, professionally, and to grow our business.

Embrace Our Core Values

• We Own It
• We Earn Trust
• We Are Care in Action
• We Pursue What’s Next

Team Leader Responsibilities:

• Provide hands-on leadership and support for the team during daily operations.
• Lead by example in operational excellence, food safety, and customer service.
• Train and coach team members to ensure quality and efficiency in their roles.
• Monitor and maintain a clean and organized work environment.
• Uphold Chick-fil-A’s hospitality standards by fostering a positive, team-oriented culture.
• Ensure team members follow all Chick-fil-A policies and procedures.
• Take initiative in resolving operational challenges with a solutions-focused mindset.
• Support management with inventory control, food safety checks, and shift planning.
• Other duties as assigned.

Qualifications and Requirements:

• Previous leadership experience preferred but not required.
• Consistency and reliability in performance and attendance.
• Strong interpersonal and communication skills.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• A positive attitude with a passion for serving and helping others.
• Ability to stand for long periods and lift up to 50 lbs regularly.
• Flexible schedule availability, including early mornings, evenings, and weekends as needed.

Ready to Lead and Grow with Us?

Join Chick-fil-A and be part of a leadership team that values growth, excellence, and care.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.