Technology Operations Coordinator

Kforce has a client in Phoenix, Arizona that is seeking a Technology Operations Coordinator. Summary: A large public-sector organization is undertaking a major upgrade to its asset management system. This initiative requires strong cross-team coordination between IT, business units, and enterprise technology stakeholders. We are seeking a Technology Operations Coordinator to serve as the central liaison, ensuring seamless communication, alignment, and execution across all parties involved in this mission-critical program. Key Responsibilities: Strategic Partnership & Requirements Alignment:

• Act as a strategic partner to help define project goals and ensure delivery of value-added solutions
• Collaborate with business units to understand operational needs and translate them into clear, actionable requirements for IT teams
• Serve as the bridge between technical and non-technical stakeholders to ensure solutions align with intended business outcomes

• Coordinate and manage competing priorities across interdisciplinary teams while maintaining alignment with project objectives
• Translate business requirements into concise deliverables and documentation for technical teams
• Maintain strong follow-through by tracking assigned tasks, ensuring accountability, and monitoring timely completion of action items

• Prepare business cases, executive summaries, and documentation that connect business needs with technology or process improvements
• Facilitate clear, effective communication using strong written, verbal, and presentation skills
• Establish and maintain routine cadences (daily/weekly) through status meetings, progress reports, and summary updates to stakeholders

• Support adherence to IT audit procedures, governance standards, and regulatory requirements
• Ensure project activities align with established organizational policies and quality expectations
• Experience in Business Analysis, Business Relationship Management, Operations, or IT Project Management within a large municipal, enterprise, or utility environment
• Demonstrated success collaborating across diverse, interdisciplinary teams
• Strong documentation and communication skills, including the ability to prepare executive-level reporting
• Ability to prioritize and manage multiple tasks in a fast-paced environment

• Experience supporting asset management systems or large-scale IT modernization initiatives
• Understanding of IT audit processes and regulatory compliance frameworks
• Familiarity with municipal, public-sector, or utility operations
• Strong organizational, analytical, and problem-solving skills