Inside Sale Representative - Accounts Customer Service - Solterra Materials
Job Description
Job Description
Solterra Materials
Build your career from the ground up.
Come join our Award Winning Team.
Solterra Materials strives to recruit top talent and we are committed to help you grow both professionally and personally. We are confident you will find our Company a dynamic and rewarding place in which to work.
Solterra offers employees:
- Competitive Weekly Pay
- Paid Time Off
- 401(K)
- Tuition Reimbursement
- Comprehensive Health Benefits including; Health, Dental, Vision
- Life/Disability Insurances
POSITION PURPOSE:
The Inside Sales Representative oversees and maintains existing Solterra client relationships and is responsible for ensuring customer satisfaction through ongoing communication and relationship management. This position will coordinate internal and external customer quotes, pricing materials, lien notices and documentation.
essential Duties and Responsibilities:
- Become an expert in Solterra Materials products and services to be able to assess all the customers' needs.
- Creating quotes for internal and external customers on asphalt and aggregates from Solterra Materials facilities utilizing Salesforce.
- Obtain signed PO's and attach to correct quote in Salesforce.
- Work closely with the transportation team, to ensure a smooth transition from quote of material to delivery of material.
- Generate leads through cold calls, referrals and trade associations.
- Follow up on and maintain existing customers.
- Work closely with the Asphalt Sales Manager to maintain a backlog.
- Monitor Solterra account receivables and facilitate collections for past due notices.
- Make sure preliminary lien notices are submitted within the appropriate time limit as required by law.
- Any and all duties as assigned.
Safety
- This position is considered a safety-sensitive position and is subject to the company's drug and alcohol policy, as well as all OHSA regulations.
- All employees must wear the appropriate personal protective equipment (PPE) and always follow all safety guidelines as an essential part of their job responsibilities.
Core Competencies
- C ustomer Focus - Customer Orientation
- O wnership - Results Driven, Performance, Time and Stress Management and Composure
- R elationships - Teamwork Orientation, Diversity, and Inclusion
- E thics - Honesty, Integrity, Do the Right Thing
- S AFETY - The Foundation of Everything We Do
Physical Demands and Work Environment
- Will work in an office setting as well as outdoors.
- Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer.
- Stamina to maintain attention to detail despite interruptions.
- Vision to read printed materials and a computer screen.
- Hearing and speech to communicate in person and over the telephone.
- Must be able to lift up to 20 pounds.
- While on the job sites, employee might be exposed to various chemicals, vapors, pollutants, gases, uneven surfaces, loud noises, moving vehicles or machines and dust/debris.
Minimum Qualifications:
Education and Work Experience
- A high school diploma or GED is required.
- At least three (3) years of industry experience; or equivalent combination of education and experience.
- Must be a self-starter, possess initiative and be a critical thinker with great with time management.
- Must be fluent in English, i.e., must be able to speak, read and write English.
- Must possess the following skills: Customer Service, Meeting Sales Goals, Sales Skills, Territory Management, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships, Motivation for Sales and Time Management.
Certifications, Licenses, and Registrations
- A current driver's license is required.
- Must have a clean motor-vehicle record.
- Passing a pre-employment drug and alcohol screening and background check is required.
AAP/EEO STATEMENT
Solterra Materials is an equal employment opportunity employer.
DISCLAIMER:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy and does not constitute a managing agent of the company.
Sunland Asphalt, LLC. is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Sunland Asphalt is committed to working with and providing reasonable accommodation to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the employment process, please email [email protected] and let us know the nature of your request and your contact information.
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