Operations Supervisor

At Stewart, we know that success begins with great people. As a Stewart employee, you’ll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth – by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.

You will be part of an inclusive work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.

Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about .

More information can be found on stewart.com . Get title industry information and insights at stewart.com/insights . Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle

Job Description

Job Summary

NotaryCam is seeking an Operations Supervisor to oversee our support team. This role is critical in ensuring that our customers receive exceptional service and that our support operations run smoothly and efficiently. The Operations Supervisor will be responsible for managing a team of support agents, monitoring performance, implementing process improvements, and ensuring compliance with industry standards. Additionally, this role involves managing and coordinating operational/business strategies and activities for a functional or geographic segment (ex. division) of the organization.

Salary Range: $65-75K

Ideal candidate will be based in the Western US or willing to work West Coast hours.

Job Responsibilities

• Manages and coordinates department operation activities
• Participates in developing, interpreting and implementing policies and procedures for the department
• Assigns or delegates responsibilities for specified work or functional activities and ensures attainment of operating goals
• Serves as a resource in providing work direction and assistance in resolving issues as they arise
• Supervises the daily activities of support or team members
• Sets priorities for the team to ensure task completion; coordinates work activities for direct reports
• Problem solving is guided by policies and procedures; receives guidance and oversight from manager
• Applies operational business practices and coordinates with other closely related areas to improve efficiency
• Impacts the quality, efficiency and effectiveness of own team and its contribution to the department
• Uses judgment to identify, troubleshoot and resolve day-to-day technical and operational problems
• Explains information, conveys performance expectations and handles sensitive issues
• Has formal supervisory responsibilities; coordinates resources and sets daily priorities of direct reports to meet operational objectives
• Performs all other duties as assigned by management

Education

• Bachelor’s degree in relevant field preferred; Equivalent work experience may be considered.

Experience

• Minimum of 3-5 years of experience in operations, with at least 1 years in a supervisory role
• Real Estate and Title industry experience is required

Skills

• Strong leadership and team management skills.
• Familiarity with notarial services.
• Excellent communication and interpersonal skills.
• Proven ability to manage multiple tasks and prioritize effectively.
• Strong problem-solving abilities and attention to detail.
• Proficiency in using customer support software and remote collaboration tools.

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at [email protected] .

Pay Range & Benefits

$51,061.24 - $85,102.07 Annually

The base salary range provided is consistent with similar roles at the Company. The base salary range is not an absolute, but a guide, and actual offers will be based on the individual candidate’s knowledge, skills, education, experience, location, market conditions, and other compensation components. Depending upon all of the preceding considerations, the base salary may be lower or higher than the stated range.

Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts