Hands-On Production Supervisors AZ

Zelis
Phoenix, AZ

At Zelis we Get Stuff Done. So lets get to it!

A Little About Us

Zelis is modernizing the healthcare financial experience across payers providers and healthcare consumers. We serve more than 750 payers including the top five national health plans regional health plans TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify optimize and solve problems holistically with technology built by healthcare experts driving real measurable results for clients.

A Little About You

You bring a unique blend of personality and professional expertise to your work inspiring others with your passion and dedication. Your career is a testament to your diverse experiences community involvement and the valuable lessons youve learned along the way. You are more than just your resume; you are a reflection of your achievements the knowledge youve gained and the personal interests that shape who you are.

Position Overview

Zelis is growingand were looking for a hands-on leader to join our state-of-the-art Production Facility in Tempe AZ. This facility processes and mails over 1.4 million packages daily for more than 500 clients making it a critical hub in our mission to transform healthcare communications.

As a Production Supervisor youll lead a team of production associates ensuring smooth operations high productivity and a positive work environment. This is a lead-from-the-floor roleyoull be actively engaged with your team driving performance and fostering collaboration.

Available Shifts:

  • 1st shift - 6 am - 2 pm

  • 2nd shift - 2 pm - 10 pm

What youll do:

  • Oversee daily production workload to meet USPS mail pick-up times and client SLAs

  • Lead team meetings set goals and coach associates for success

  • Monitor performance using metrics and provide constructive feedback

  • Maintain balance across quality productivity cost safety and morale

  • Communicate effectively with supervisors management vendors and clients

  • Troubleshoot equipment issues and coordinate with service providers

  • Ensure compliance with SOPs HIPAA and safety standards

  • Support new hire training and orientation

  • Operate production equipment when needed

What youll bring to Zelis:

  • High School diploma or GED

  • 4 years in a production environment

  • 2 years supervisory experience

  • Strong leadership and analytical skills

  • Basic computer skills; USPS mail prep knowledge preferred

  • Mechanical aptitude

Why Join Zelis

  • Be part of a fast-growing healthcare technology leader

  • Work in a high-energy collaborative environment

  • Enjoy perks like an on-site gym weekly free lunches and monthly celebrations

  • Make an impact in a role that combines leadership innovation and hands-on engagement

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

We welcome applicants from all backgrounds and encourage you to apply even if you dont meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process please email .

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities duties and skills from time to time.

Required Experience:

Manager

Posted 2025-11-22

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