Business Development Manager Disaster Restoration

At Kustom we bring order to chaos after disaster strikes - restoring property stability and peace of mind for businesses and families across the country. Our Business Development team is the engine behind that mission.

What You Do

As a Business Development Manager you help communities rebuild after fires storms floods and other emergencies. This isnt traditional sales - it requires urgency trust-building and a service-first mindset. At a local level you will:

• Drive Growth
  • Proactively prospect through cold outreach networking referrals and industry events
  • Build a consistent pipeline using Salesforce with strong data discipline
  • Deliver solution-based presentations that demonstrate why Kustom is the trusted partner when disaster strikes
• Build Deep Trust-Based Relationships
  • Engage with decision-makers across commercial industrial and residential markets
  • Become a first call when clients experience a property loss - calm reliable and ready to help
  • Represent Kustoms values with professionalism empathy and urgency
• Collaborate Across Teams
  • Work closely with local and/or national operations to ensure seamless project handoff
  • Partner with estimators operations leaders and emergency response teams to exceed client expectations
  • Bring insights from the field to help identify new markets service opportunities and competitive gaps
• Stay Ahead of the Industry
  • Monitor trends competitor activity and high-risk opportunities (weather local activity etc.)
  • Identify growth potential inside verticals like hospitality healthcare senior living multifamily storage and more

What You Bring

Youre not just selling - youre advising guiding and helping people through some of the most stressful moments theyll ever face. Youll thrive here if you are:

• Proactive & Driven - Proven success managing a full sales cycle and building new business in a B2B environment
• Relationship-Focused - Comfortable navigating from the front desk to C-suite building trust at every level
• An Excellent Communicator - Strong presentation negotiation and follow-through skills
• Detail-Driven & Accountable - Strong CRM discipline (Salesforce preferred) and an ownership mindset
• Adaptable & Resilient - Able to pivot quickly in urgent situations - disasters dont follow business hours
• Committed to Learning - Restoration experience is a plus but the right attitude and hunger to grow matter most
• Ready to Mobilize - A valid Drivers License and travel to target/support clients in your territory are required

Why Join Kustom

• A Culture That Wins Togethe r - Teamwork integrity and a growth mindset define us
• Competitive Comp Program - Weekly base pay plus unlimited quarterly commission structure
• Total Rewards Benefit s - Health dental vision 401(k) PTO and more
• Real Career Growth - Training mentorship and advancement opportunities to move into roles across the company

Founded in 1968 Kustom has spent decades earning a stellar reputation as a nationally acclaimed industry-leading property restoration firm. We offer unparalleled full-service restoration and emergency services to commercial industrial and residential clients. Our legacy is built on innovative thinking meticulous attention to detail and a commitment to exceptional service ensuring that life and business continue smoothly for our clients nationwide.

At Kustom we unite experts who are driving the industry forward delivering positive life-changing outcomes for both commercial and residential customers. We do more than rebuild - we build trust.

If youre ready to help people navigate chaos with confidence we want to meet you.

Kustom provides equal employment opportunities to all employees and applicants for employment without regard to race color creed ancestry national origin citizenship sex or gender (including pregnancy childbirth and pregnancy-related conditions) gender identity or expression (including transgender status) sexual orientation marital status religion age disability genetic information service in the military or any other characteristic protected by applicable federal state or local laws and ordinances.

Subject to Federal State and Local laws regulations and/or ordinances applicants must be able to pass pre-employment drug screening and background check.

Compensation is based on geographic location demonstrated job related skills knowledge experience education certifications etc. This job description is not intended to contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. A ctivities duties and/or responsibilities may change at any time with or without notice.

Required Experience:

Manager