Clerical Aide

Job Description

Job Description

Job Title: Behavioral Health Clerical Aide

Location: Goodyear, AZ

Job Type: Full-time/Part-time

Job Summary:

The Behavioral Health Clerical Aide provides essential clerical support to the Residential Group Home. This role is entry level, designed for individuals interested in advancing their careers within the behavioral health field, offering a pathway to becoming a Behavioral Health Administrative Assistant . I and Administrative Assistant II. The ideal candidate will be detail-oriented, organized, and compassionate, with strong communication skills and a willingness to learn and grow within the organization.

Key Responsibilities:

• Reception and Customer Service:
• • Greet and assist clients and visitors in a courteous and professional manner.
  • Answer and direct phone calls to appropriate staff members.
  • Provide basic information about services, policies, and procedures.
• Clerical Support:
• • Perform general clerical duties including photocopying, faxing, mailing, and filing.
  • Maintain and update client records in compliance with confidentiality policies.
  • Schedule and confirm client appointments, managing the director’s/staff’s calendars efficiently.
  • Assist in preparing and organizing documents, reports, and other materials.
• Data Entry and Management:
• • Enter and update client information in (system of record) accurately.
  • Track and manage client referrals and follow-up appointments.
  • Assist in compiling and maintaining statistical data for Group Home reports.
• Administrative Tasks:
• • Support the Behavioral Health team in daily operations and administrative tasks.
  • Assist in the coordination of meetings, trainings, and events.
  • Prepare and distribute meeting agendas, minutes, and other related documents.
• Other Duties:
• • Perform additional tasks as assigned by the Behavioral Health Director/Supervisor to support the Group Home's goals and objectives.

Qualifications:

• High school diploma or equivalent; some college coursework in health services, psychology, or related field preferred.
• Previous clerical or administrative experience, preferably in a healthcare or behavioral health setting.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) Google Workspace, Outlook, and video conferencing apps.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Ability to work independently and as part of a team.
• Fingerprint clearance card, First Aide, CPR, Crisis Prevention Intervention certification, Driver’s License, Insurance, T.B. test, required.
• Knowledge of Department of Health Services Article VII for Behavioral Health Residential facilities beneficial

Career Pathway:

The Behavioral Health Clerical Aide position is an entry-level role with opportunities for advancement. Successful candidates who demonstrate exceptional performance, dedication, and a commitment to professional development may be considered for promotion to a Behavioral Health Administrative Assistant role. As an Administrative Assistant, responsibilities will expand to include more complex administrative and support functions, such as:

• Managing office operations and providing executive-level support to departmental leaders.
• Coordinating and overseeing special projects and initiatives.
• Enhanced involvement in data management, reporting, and quality improvement efforts.
• Supporting staff training and development activities.

How to Apply:

Interested candidates should submit a resume and cover letter detailing their qualifications and interest in the position to [email address] by [application deadline].

Equal Opportunity Employer: [Company Name] is an equal opportunity employer and values diversity. All employment decisions are based on qualifications, merit, and business needs.